IT Technician (BMS​/FMS Support

Piper Companies is seeking an IT Technician (BMS/FMS Support) to join a leading pharmaceutical manufacturing organization for an onsite permanent position located in Clayton, NC. The IT Technician (BMS/FMS Support) will serve as a critical link between operational technology systems, building automation platforms, and enterprise IT infrastructure, helping ensure reliable connectivity, system performance, and successful project execution across a large-scale manufacturing campus.

• Support building management, facility monitoring, and related automation systems by troubleshooting connectivity, server, controller, and network-related issues.
• Partner with field vendors, controls technicians, and internal IT teams to configure, validate, and maintain communication between controllers, devices, and enterprise networks.
• Investigate and resolve networking issues involving IP addressing, subnetting, firewall rules, port configurations, and protocol communications.
• Perform hands-on support within IDF rooms and facility environments, including validating cabling, connectivity, infrastructure components, and equipment communications.
• Provide regular project status updates to business stakeholders and leadership while supporting successful implementation and ongoing operation of facility technology systems.

• 4+ years of experience in an IT support, field service, infrastructure, networking, or operational technology environment.
• Experience supporting IDF rooms, structured cabling, network troubleshooting, and physical infrastructure components.
• Working knowledge of TCP/IP networking, subnet masks, firewall troubleshooting, switch ports, and network communication fundamentals.
• Exposure to OT, industrial controls, building automation, facility monitoring, or manufacturing environments is preferred.
• Strong communication skills with the ability to interact effectively with technical teams, vendors, business partners, and senior leadership.
• Basic IT certification such as CompTIA A+, Network+, or equivalent technical certification preferred.

• Pay Rate: $60-$75 per hour
• Comprehensive Benefits:
  Medical, Dental, Vision, sick leave if required by law, and 401(k)

This job opens for applications on 8/3/26. Applications for this job will be accepted for at least 30 days from the posting date.

/IP, Modbus, Network Troubleshooting, Infrastructure Support, IDF Rooms, Structured Cabling, Field Service Technician, Controls Systems, Network Configuration, Firewall Management, Subnetting, Controller Configuration, Building Automation, Manufacturing Technology, Data Collection Systems, Server Support, Network Connectivity, Siemens, Schneider Electric, Vendor Management, Technical Support, Project Support, Pharmaceutical Manufacturing, Facilities Technology, LAN/WAN, Switches, Routing, Troubleshooting, Automation Systems, Infrastructure Operations, OT Networking.

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