Product Support Specialist - Construction Equipment

Description

Looking for someone to act as a key point of contact for our customers and increase parts, service, and rental revenues. This position will work to identify service needs with new and existing customers focusing on the area of Raleigh.

• Develop and maintain relationships with potential and existing customers
• Identify and locate new customers through networking, cold calls, etc.
• Demonstrate in-depth product knowledge of our products, parts, and service offerings
• Provide information and quotes to customers
• Focus on gaining rentals in assigned area
• Follow-up with leads and recommend service repairs, shop jobs, or other major fieldwork
• Assist A/R with the collection of unpaid invoices
• Prepare rental and service reports as requested by customers

We are looking for someone who has some sales or rental house experience especially in the construction, diesel, or heavy equipment fields. Valid driver's license and acceptable driving record required.