Underground Piping Helper

Water Worx Services, Inc. is seeking qualified applicants for the full-time Underground Piping Helper position. This position is responsible for a variety of activities related to the Company’s overall success. Our success is built from the dedicated service of each one of our team members. The Underground Piping Helper position will be instrumental in the Company’s core values as the core focus is at the forefront of what we do.

Possess great physical stamina and focus during long driving shifts.

Receives general supervision from the Underground Piping Technician.

This position has no supervision responsibilities.

The Underground Piping Helper will be passionate, energetic, and a motivated leader who cares about their work and team. The purpose of the Underground Piping Helper is to assist the construction and service divisions in accomplishing their goals by providing support to the Underground Piping Technician ensuring that water systems function in a safe and effective working condition and provide the highest level of safety for public use.

This position will be responsible for operating the Company’s utility locating equipment. The Underground Piping Helper should establish a good working relationship with customers, contractors, vendors, inspectors, and subcontractors. This position has varying work hours, including working overtime and weekends when needed.

Full-Time:$18.00 - $22.00 per hour

Knowledge of:

• Practices and techniques of performing field inspections related to areas of assignment.
• Applicable state and local ordinances, regulations, and guidelines related to assigned duties.
• Record keeping and report preparation techniques and practices.
• Business arithmetic and statistical techniques.
• Safe work methods and safety practices pertaining to the work.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and Company staff in person and over the telephone.
• Techniques for effectively representing the Company when contacting governmental agencies, contractors, property management representatives, and the public.
• Techniques for providing a high level of customer service to the public in person and over the telephone.

Ability to:

• Operate a variety of equipment and tools utilized in the underground plumbing trade.
• Assist with the repair and replacement of water service lines for both residential and commercial projects.
• Assist with the repair and replacement of sewer service lines for both residential and commercial projects.
• Plan and review new construction for water distribution and/or sanitary sewer connections.
• Read, interpret, and apply a wide variety of technical information from manuals, drawings, specifications, layouts, blueprints, and schematics.
• Correctly interpret and apply the policies, procedures, laws, and regulations pertaining to assigned programs.
• Lift up to 50 lbs. with or without assistance.
• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.
• Organize your own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish and maintain effective working relationships with those contacted during the course of the work.

Examples of Typical

Job Functions:

Duties may include, but are not limited to the following:

• Operate camera equipment to view broken and damaged underground utilities.
• Installs new water and sewer service lines for maintenance projects.
• Installation of backflow prevention devices for new and remodeled residential and commercial facilities.
• Conducts water and sewer repairs and replacements as project require.
• Repairs and replaces water and sewer taps, meters, valves, and other related components.
• Assists underground construction crews with the installation of water, sewer, and storm projects as required.
• Other duties as assigned.

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

No experience required for this position.

Equivalent to the completion of the twelfth (12 th ) grade supplemented by specialized technical training.

• Valid North Carolina, class C, driver's license with satisfactory driving record.