School Based Case Manager ( Northmont School District

School-Based Case Manager

Department: School-Based Services

Reports To: Program Manager

FLSA Classification: Non-Exempt

Employment Status: Full-Time, Year-Round

Primary Health Solutions is dedicated to meeting people where they are and partnering with them on their journey towards wellness. Our mission is to deliver whole-person care with a vision to become the destination for servant leaders in comprehensive, exceptional care. Our values are Respect, Innovation, Stewardship, and Excellence.

The School-Based Case Manager provides comprehensive case management services to children and adolescents receiving behavioral health services within the school setting. This role partners with students, families, school personnel, healthcare providers, and community agencies to identify barriers to academic and social success while coordinating services that promote emotional well‑being, school engagement, and overall wellness.

The School-Based Case Manager develops collaborative, strengths‑based service plans, connects students and families with community resources, advocates for student needs, and monitors progress toward established goals. This position requires strong organizational skills, independent judgment, and the ability to build effective relationships within a multidisciplinary team while supporting Primary Health Solutions' mission of delivering whole-person care.

The School-Based Case Manager works under the direct supervision of the Program Manager and collaborates closely with school administrators, teachers, counselors, behavioral health providers, and other PHS leaders.

• Conduct ongoing assessments to identify student strengths, needs, barriers, and progress toward established goals.
• Develop, implement, monitor, and update individualized service plans in collaboration with students, families, school staff, and behavioral health providers.
• Coordinate behavioral health, medical, educational, and community resources to ensure students receive appropriate services.
• Serve as a liaison between families, schools, healthcare providers, and community organizations to promote continuity of care.
• Assist families in accessing transportation, housing, food assistance, insurance benefits, financial resources, and other community supports as appropriate.
• Advocate for students by helping reduce barriers to attendance, academic performance, emotional wellness, and behavioral success.
• Provide psychoeducation to students and families regarding behavioral health conditions, coping skills, available resources, and wellness strategies.
• Support crisis response activities by coordinating interventions, referrals, and follow‑up services.
• Participate in multidisciplinary team meetings, school conferences, and care coordination meetings.
• Maintain accurate, timely, and compliant documentation within the electronic health record.
• Complete required outcome measures, treatment plan updates, and clinical record reviews within established timelines.
• Demonstrate proficiency with agency technology systems and documentation platforms.
• Attend required supervision, meetings, trainings, and professional development.
• Support quality improvement initiatives and meet established productivity expectations.
• Perform other duties as assigned.

• Maintain reliable attendance and punctuality.
• Complete required training and continuing education.
• Adhere to professional, ethical, FERPA, and HIPAA standards.
• Participate in supervision and apply feedback.
• Maintain confidentiality of student, family, and agency information.
• Demonstrate sound judgment, organization, and time management.
• Provide culturally responsive, family-centered services.
• Collaborate effectively with school staff, families, and community partners.
• Utilize required technology and documentation systems proficiently.
• Complete assignments accurately and within established timelines.
• Support a safe, inclusive, and welcoming school environment.
• Comply with all organizational policies and reporting requirements.

Education/

Experience:

Bachelor’s degree in Social Work, Human Services, Counseling, Psychology, Sociology, or a related…