Nurse Navigator - Cancer Center

FLSA STATUS

Exempt

• Bachelor’s degree or higher from an accredited school of Nursing
• Master’s degree preferred

• Three years clinical nursing experience
• Leadership or Coordinator experience preferred

• RN – Registered Nurse – Texas State Licensure – Texas Board of  Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
• BLS – Basic Life Support or Instructor (AHA) – American Heart Association and
• Magnet ANCC-recognized certification (HM) or Oncology Nursing Society recognized certification –
  Preferred
• Magnet – ANCC Case Management Recognized Certification or
• ACM – Accredited Case Manager (NBCM,ACMA)

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Demonstrates highly developed assessment, clinical, documentation, and analytical skills
• Strong psychosocial assessment and clinical skills
• Possesses knowledge of health care financial and payer issues, and eligibility for state, local and federal programs.
• Embodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benner’s model of clinical practice
• Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments
• Able to work independently; possesses organization/time management and prioritization skills

• Develops strong relationships with physicians, their office staff, and healthcare providers to ensure effective communication in patient care. Serves as a liaison between ancillary departments, clinical specialists, physicians and patients to ensure efficient patient flow for service line patients. Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community, as appropriate.
• Builds and maintains relationships with community organizations, interprofessional departments and outside medical service agencies to help coordinate support services for patients. Partners with the Business Development staff to coordinate relationships with external/referring physicians for the program, as appropriate.
• Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

• Coordinates all aspects of patient care and development related to the service line. Facilitates entry of patients into the program and assists with coordination of care through personalized interaction. Follows the population-specific patient throughout the postoperative phase of care, continuum of care and/or into survivorship, as applicable. Advocates for patients and caregivers in preventing/resolving clinical or ethical issues, develops supportive department/unit practices and guidelines.
• Educates the patient and caregiver on disease-specific guidelines and surgical and non-surgical treatment options to enable patient-led treatment decisions.
• Develops/updates informational/educational resources and programs related to program services and/or plan of care in partnership with the patient and caregiver; mentors others regarding specialty populations; audits plan of care.
• Teaches nursing care principles with advanced technical knowledge and provides formal education to groups outside the department as needed. Educates and/or facilitates patient and caregiver on introduction to program, clinical trial information, resource…