Client Support Specialist - Immunizations Clinic

Client Support Specialist - Immunizations Clinic

The Davis County Health Department, Family Health Division, Immunization Clinic is currently hiring for a full-time Office Specialist in Clearfield, Utah. This position performs forward facing, onsite customer service, specialized clerical work and receptionist duties within a clinic setting and during outreach services. Peak seasons (flu and back-to-school) require occasional evening and Saturday shifts for community clinical outreach. Flexible time off available for after-hours work.

Pay Range and Benefits:

• Affordable Medical, dental, and vision coverage DAY ONE!
• 13 vacation days and 12 paid sick leave days
• 3 paid personal preference days and 12 paid holidays
• 4 weeks of paid parental leave after 6 months
• Full pension retirement
• Annual performance increases up to 2.5%
• 401k match of 2%
• Free Employee Assistance Program (EAP)

Requirements:

• Level I:
  High school graduation or equivalent plus six months of full time directly related clerical employment in an office or medical environment; an acceptable combination of education and experience may be considered.
• Level II:
  High school graduation or equivalent plus two (2) years of full time directly related clerical employment in an office or medical environment; an acceptable combination of education and experience may be considered.

Preference for fluency in Spanish and English. Preference for directly related clerical work experience at a medical clinic in the last 5 years.

Our Ideal Candidate:

The ideal candidate possesses excellent communication and organizational skills and works well under pressure. The ideal candidate is proactive, adaptable, punctual and is a strong team player. The ideal candidate has the ability to maintain positive interactions and a professional composure, even under difficult circumstances.

Day to Day Duties:

• Welcomes and greets all patients, visitors, and guests to the clinic. Facilitates patient flow.
• Performs receptionist duties and provides information of a general nature, responds to inquiries by clients, prospective clients, and visitors in person or over the phone.
• Schedules and manages client appointments and reminders within operational standards and documents.
• Registers new clients and updates existing client demographics by collecting detailed client information including personal and financial information.
• Assists clients in completing required forms and submitting the required documentation. Reviews form and verifies accuracy and completeness. Screens client's insurance eligibility and enters information into the software application.
• Performs routine clerical duties; including filing, daily inventory, data entry, collecting payments, answering phones and relaying messaging. Respond to voicemails and emails in a timely manner.
• Travels to and performs clerical duties at various outreach clinic sites within Davis County.

If you are passionate about healthcare, community service and making a tangible difference this role can be deeply fulfilling and we would love to hear from you!