Collections Customer Service Representative

Job Title:

Collections Representative needed in Clearwater FL!

We are seeking a proactive Collections Representative to manage a large business-to-business accounts receivable portfolio, oversee the full collections lifecycle, and ensure accurate reconciliation and posting of payments. This role requires close collaboration with corporate accounts and accounts payable departments, utilizing multiple online portals and Excel to maintain up-to-date financial records while delivering professional customer service.

• Oversee and manage a large business-to-business accounts receivable portfolio, ensuring timely collection of outstanding balances.
• Initiate and perform collection activities for some of the largest corporate accounts, including follow-up on past due invoices.
• Communicate regularly with accounts payable departments across various companies to resolve billing issues and secure payments.
• Utilize multiple online portals and payment platforms to obtain remittance information and process payments.
• Handle account reconciliations, ensuring all transactions accurately tie to the general ledger.
• Post and process payments in the accounts receivable system in a timely and accurate manner.
• Perform Excel‑based analysis to support reconciliations, reporting, and collections efforts.
• Provide professional and responsive customer service to internal and external stakeholders regarding billing and payment inquiries.
• Collaborate with team members within a large accounts receivable department to support continuous process improvement and departmental growth.

• At least 2 years of experience managing a large business‑to‑business accounts receivable portfolio.
• Intermediate Microsoft Excel skills, including the ability to work with spreadsheets for analysis and reconciliation.
• Demonstrated experience in collections and managing corporate accounts.
• Strong skills in accounts reconciliation with the ability to tie transactions to the general ledger.
• Proficiency in posting and processing payments in an accounts receivable system.
• Ability to communicate effectively with accounts payable departments and corporate clients.
• Professional demeanor with reliable attendance and punctuality.
• Strong customer service skills with a focus on timely and accurate issue resolution.

• Experience working in a large accounts receivable department or similar high‑volume environment.
• Prior exposure to accounts receivable functions in roles such as accounting clerk or accounting administrator.
• Comfort using various online portals and payment platforms to manage and track payments.
• Additional accounts receivable reconciliation experience is considered a plus.
• Ability to grow and adapt within a dynamic and expanding AR team.

This position is based in an office setting with a cubicle layout and is 100% on site. The role involves regular use of Microsoft Excel, accounts receivable systems, and various online payment portals. You will work closely with a large and growing accounts receivable department, providing opportunities for professional development and advancement within a structured, collaborative office environment.

Contract to Hire position based out of Clearwater, FL.

The pay range for this position is $18.00–$18.00 per hour.

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
  • Life Insurance (Voluntary Life & ADÄD for the employee and dependents)
  • Short and long‑term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Jun 18, 2026.

The company is an equal opportunity employer…