Customer Service Rep - CHRG

Lincare -  - Responsibilities:
Assists with held revenue by obtaining, reviewing, and validating required documentation to support claim resolution;
Communicates with customers, payers, and internal teams to gather information, clarify requirements, and resolve outstanding issues;
Applies knowledge of payer medical policies, coverage criteria, and reimbursement guidelines to ensure accurate claim processing;
Monitors accounts for delays, missing documentation, or policy-related barriers and takes proactive steps to resolve them;
Maintains accurate records, notes, and documentation within company systems to support audit readiness and transparency