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Technical Support Customer Success Mgr./ CSM

Strategic Renewal & Upsell Specialist

Job in Clearwater, Pinellas County, Florida, 34623, USA
Listing for: KnowBe4
Full Time position
Listed on 2026-02-20
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading cybersecurity company in Clearwater is seeking a Mid-Market Renewal Specialist. The role involves managing customer renewals, coordinating with client success managers, and ensuring optimal terms to prevent churn. Applicants should have an Associate’s Degree and experience with Salesforce and excellent communication skills. The company offers a fun work environment and fantastic benefits including bonuses and educational reimbursements.
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