Service Advisor Powersports
Listed on 2026-05-24
-
Customer Service/HelpDesk
HelpDesk/Support, Client Relationship Manager
Location:
Clearwater, FL 33761
Posted: 05/20/2026 | Employment:
Full-time | Pay:
Depends upon skills and experience | Department:
Service |
Experience:
Intermediate
Sign-on bonus of up to $3,000 depending upon industry experience, skills and certifications!
The Service Advisor is the center of communication for service/repair activities and the liaison between Cycle Springs guests and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand guest problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the guests and the technicians in terms of service delivery.
Responsibilities- Schedules service for guests either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
- Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
- Ensures that required documentation is complete and is in compliance with regulations and standards
- Complies with and enforces all safety policies and procedures
- Welcomes each guest with a prompt and enthusiastic greeting
- Personally refers guests with complaints that cannot be satisfied at the service advisor level to the service manager
- High school diploma or GED
- 3-5 years of high luxury dealer experience as a Service Advisor required
- Broad scope of automotive mechanical/electrical knowledge
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Unrestricted driver's license and clean driving record
- Basic computer and internet skills
Group Benefits eligibility for full-time associates is 1st of month after 60 days. The plan includes:
- Medical
- Health Savings Account
- Telehealth
- Dental
- Vision
- Basic Group Life and AD&D – Employer Provided
- Voluntary Life Insurance – Employee / Spouse / Child(ren)
- Long Term Disability
- Short Term Disability
- Accident/Critical Illness
- 401(K) - 3% Company Match on First Day of Enrollment / 10% vested after 1 year and 100% vested after 2 years
Wait, there’s more!
- Employee Assistance Program
- Paid Holidays
- Paid Vacation
- Associate Discounts on Vehicle Purchases, Parts, and Service
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