Customer Care Specialist

Customer Care Specialist - Clearwater, FL (Onsite)

Schedule:

Full-Time

Pay: $22/hour

Now Hiring:
Patient Support / Customer Care Specialists

Temp Experts is partnering with a rapidly growing healthcare technology organization to hire 10+ Patient Support / Customer Care Specialists due to increased patient demand.

This is an excellent opportunity to join a mission-driven company that is transforming patient recovery through innovative medical technology—all while building a stable and rewarding career.

• Be part of a mission-driven organization improving patient outcomes nationwide.
• High-growth environment with strong career advancement opportunities.
• Collaborative, team-oriented culture where your work truly makes an impact.
• Exposure to a cutting-edge healthcare technology space
• Stable, full-time hours with immediate openings available

• Serve as the primary point of contact for patients, clinics, and healthcare providers.
• Handle inbound and outbound calls, emails, and messages with professionalism and urgency.
• Educate patients and customers on medical products, usage guidelines, and delivery timelines.
• Support internal teams with order processing, tracking, and follow-up.
• Monitor open orders and backorders to ensure timely fulfillment.
• Accurately document all interactions in CRM or EMR systems.
• Resolve customer concerns while maintaining HIPAA compliance.

• 2+ years of customer service, call center, or dispatch experience.
• Experience handling high-volume communication (phone, email, chat).
• Strong communication, organization, and problem-solving skills.
• Ability to work onsite with consistent attendance.
• Spanish bilingual skills are a plus, but not required.

If you enjoy helping others, thrive in a fast-paced environment, and want to be part of a company making a real difference in healthcare—this is your opportunity.

Apply now with your updated resume. Interviews are happening immediately.

Temp Experts is an Equal Opportunity Employer.