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Global Head of Customer Support & AI-Driven Operations
Job in
Clearwater, Pinellas County, Florida, 33765, USA
Listed on 2026-06-20
Listing for:
TeamViewer Germany GmbH
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Team Viewer Germany GmbH is seeking a Global Head of Customer Support to lead and scale a world-class support organization. This role is crucial for ensuring a high-quality customer experience across a multi-product SaaS portfolio. The ideal candidate will have 10-15+ years of leadership experience in Customer Support, particularly in SaaS environments.
You will standardize operations globally and drive efficiencies through AI and automation. The work location is flexible, primarily remote within the USA, with a travel requirement of up to 40%.
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