Customer Care Specialist

Clearwater, United States | Posted on 07/14/2026

Ken’s Gutters is a nationwide gutter cleaning and maintenance company serving residential and commercial clients across the continental United States. We are known for reliable service, transparent communication, and industry-leading photo reporting that shows the work completed on every job.

Our teams work locally and are supported by clear systems, structured processes, and strong internal communication. As a growing company, we focus on building a professional, organized workplace where employees can grow, take ownership, and be proud of their work.

Ken’s Gutters values accountability, professionalism, teamwork, and continuous improvement. We are an equal opportunity employer committed to a respectful, safe, and compliant work environment.

Great communicators deserve morethan an hourly wage. At Ken's Gutters, we're looking for someone who enjoys helping people, communicating with confidence, and getting rewarded for doing it well. This isn't a high-pressure salesjob, and you won't be cold calling. Homeowners contact us because they're interested in our services. Your job is to guide the conversation, answer questions, provide quotes using our proven process, and help customers schedule their service.

We provide the script, the training, and the support. You bring the communication skills and the drive tosucceed.

• Answer inbound calls from homeowners throughout Florida.
• Follow up with customers who have requested quotes.
• Help customers schedule their gutter cleaning service.
• Answer questions professionally and confidently.
• Set clear expectations and politely say "no" when requests fall outside our services.
• Coordinate appointments with our operations team.
• Complete light administrative tasks and maintain accurate customer records.

You’ll be a great fit if you:

• Enjoy talking to people.
• Communicate clearly and confidently.
• Are friendly without being a pushover.
• Can follow a proven process.
• Are coachable and eager to learn.
• Stay organized and dependable.
• Enjoy earning commission basedon your performance.

Experience in customer service,hospitality, retail, banking, reception, or call centres is a plus—but not required.

• $22/hour base pay
• Uncapped commission
• Paid Time Off after one year
• Structured training and ongoing coaching
• Career growth opportunities within a rapidly growing company

This Role Is Perfect For Someone Who... Loves talking to people. Wants the stability of an hourly wage. Likes the opportunity to earnmore through commission. Enjoys helping customers make decisions. Is confident, professional, and solution-oriented. You don't need experience in thegutter industry. We'll teach you the process. Youbring the personality, professionalism, and ambition.