Senior Customer Care Pro - Patient Support & Escalations
Job in
Clearwater, Pinellas County, Florida, 34623, USA
Listed on 2026-08-24
Listing for:
Trulieve
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Trulieve is hiring a Senior Customer Service Representative in Clearwater for a full-time, hybrid role. The position supports in-store and online customer care, handling escalations and inquiries from patients and retail staff.
Responsibilities include documenting interactions, following management schedules, and assisting with process improvements and policy revisions. The role requires 1+ year in customer service, with call center experience and Spanish as a plus.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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