Academic Program Coordinator Job Clearwater area,Florida USA,Education / Teaching

Position: Academic Program Coordinator I - 991762

Primary Purpose

Contributes to student success by monitoring and coordinating the operations of the assigned academic program(s). Acts as liaison with various community entities, internal and external departments, and internal and external customers while providing the most advantageous customer services to students and other constituents.

Job Category:
Non-Exempt

Hiring Range:
Commensurate with experience

Pay Basis:
Hourly

Subject to Grant Funding:
No

Essential Job Functions

Represents institution and/or assigned program(s) at community and campus events, in meetings with other institution personnel, and during accreditation processes.

Assists in activities required for program accreditation.

Assists in reviewing operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

Assists in making necessary modifications to operational policies and procedures based on analysis of operations, demographics, and other research information.

Assists in assessing program quality, presenting results, and making recommendations to management.

Sets up and manages paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Maintains accurate and complete student records as required by laws, policies, and administrative regulations.

Participates in budget preparation and reporting for assigned program(s).

Assists with processing travel and expense reports.

Prepares special ad hoc reports / summaries by selecting relevant information from a variety of sources and designed to satisfy inquiries.

Assists faculty and administrators in the development, evaluation, and revision of school programs and in the preparation of master schedules for curriculum offerings.

Assists with determining course schedules, and coordinates teaching assignments and room assignments to ensure optimum use of buildings and equipment.

Assists with the assignment and scheduling of adjunct faculty, and facilitating appropriate communications.

Provides orientation to and resolves issues for program's adjunct faculty.

Facilitates online course module set-up.

Coordinates test administration and outcome reporting.

Enters/changes grades, orders textbooks, prepares/submits/maintains CIMs and syllabi, and/or prepares and maintains course schedules.

Acts as liaison between students, faculty, and college and university departments.

Assists with the planning and execution of orientation for new program students.

Counsels students regarding educational issues, such as course and program selection, class scheduling and registration. May conduct exit interviews for student withdrawals.

Assists in facilitating student grievance and discipline processes.

Compiles, maintains, analyzes, and prepares reports on data related to activities such as student engagement and retention, academic progress, experiential learning, and/or career success.

Assists marketing with program development via attendance at college events conducive to the recruiting and enrollment of potential students.

Assists in planning special events and/or Continuing Education functions.

Coordinates the production and dissemination of university publications, such as course catalogs and class schedules.

Assists in the recruitment, selection, and supervision of student employees and graduate assistants.

Attends meetings, educational conferences, and training workshops and serves on committees.

Completes special projects as assigned.

Performs other duties as assigned or required.

Job Requirements Required Knowledge, Skills & Abilities

Knowledge:

Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
General knowledge of MS Office Suite (Outlook, Word and Excel).

Skills:

Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking - Basic skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Reading Comprehension - Proficient understanding of written sentences and paragraphs in work-related documents.
Speaking - Proficient skills in talking to others to convey information effectively.
Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
Monitoring - Basic skills in monitoring / assessing performance of yourself, other individuals, or organizations to make…