Manager, Ops Initiatives - Clearwater, FL

This employee will collaborate across the organization optimizing business processes and workflows to achieve improved outcomes and reduced cost.

• Identifying, analyzing, and implementing strategies to enhance operational efficiency, productivity, and quality
• Analyzing and identifying opportunities to reduce process variation, improving process capabilities and optimizing process performance
• Providing data-driven root cause analysis
• Driving the Standardization of processes and implementation of metrics and best practices
• Leading process improvement projects utilizing sound techniques seeing projects through to completion
• Identifying, executing, and achieving process improvement opportunities throughout the enterprise
• Supporting strategic objectives to increase productivity, improve quality, and enhance safety
• Developing Organizational Change Management (OCM) plans to implement process improvement
• Using Lean and Six Sigma principles to analyze problems associated with technical issues and providing effective solutions
• Identifying and routinely using the most efficient and best practices to execute processes and continually evaluating their effectiveness and appropriateness
• Working with different data sources and accurately accessing the correct data within relational databases based on business needs and reporting requirements
• Collaborating with all levels of business teams (project managers, database designer, information architecture, multilayer offshore support centers, etc.)
• Managing assigned projects to ensure they are delivered successfully and in a timely manner
• Participating in method development, process improvement, and standardization
• Continuously developing professional skills to use most effective approaches/methods/technologies