Regulatory Compliance Analyst

Overview

Frank Crum is a Top Workplace! Frank Winston Crum Insurance (FWCI) issues workers’ compensation and general liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. FWCI has grown from a single-state insurance carrier to a licensee in 42 states and continues to expand. The firm’s commitment—echoed throughout the family of companies—is “always to do the right things for the right reasons!”

The Role You’ll Play to Create Success

We are excited to announce a full-time, hybrid position for a Regulatory Compliance Analyst I. In this role, you will contribute to the mission of Frank Crum by monitoring, communicating, and tracking federal, state, and local information in regulatory, tax, and employment areas.

• Assists in monitoring and reviewing regulatory changes, bulletins, and statistical reporting published by various legislative bodies, Department of Insurance, Rating Bureaus, NCCI, ISO, and prepares formal communications to affected business units
• Conducts basic compliance research and prepares summaries related to regulatory changes and new product offerings under supervision
• Helps prepare, track, and file responses to service of process and consumer complaints
• Assists in coordinating and preparing state regulatory and product-related filings, and data calls
• Provides support in acting as a liaison to the Department of Insurance on compliance and state filing-related matters
• Assists in maintaining various SharePoint compliance databases, contracts, trackers, and state filing status reports
• Participates in ad hoc system testing and policy audits as directed
• Helps gather and prepare exhibits related to regulatory investigations
• Supports compliance audits, reviews standard procedures, and prepares formal recommendations under guidance
• Assists in managing adjuster, producer, and company licenses and tracking submissions of new licenses
• Supports enterprise risk management efforts by conducting risk assessments, documenting findings, and maintaining ERM documentation in accordance with internal standards

• Working knowledge of federal, state, and local laws regarding related aspects of the company, as well as knowledge of company services and products
• Bachelor’s degree or equivalent experience in insurance compliance- or product-related roles
• Paralegal certification preferred
• Experience with SIRCON and NIPR
• Experience with NAIC, SERFF, NCCI, ISO, Reg Ed, Logic Manager, and IREFS preferred

• Health Insurance is zero dollar paycheck cost for employee coverage with a low cost for family plan
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan with company match and immediate vesting of the employer contribution
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by Frank Crum
• Paid time off and holiday pay
• Education Benefit Program at the IRS Maximum allowance
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs
• Disaster Relief Fund for employees

Frank Crum, a family-owned business-to-business entity since 1981, is made up of several companies:
Frank Crum Corporate (a professional employer organization), Frank Crum Staffing, Frank Winston Crum Insurance Company, and the Frank Crum Insurance Agency. Based in Clearwater, Florida, the organization is a family of employer solutions employing approximately 400 people who serve over 4,000 clients across the United States. Frank Crum employees are trained to deliver high value through exceptional customer service and to treat clients and coworkers like family.

The Brand Pillars are Integrity, Affinity, and Prosperity, and employees are recognized at quarterly events for exceptional customer service and tenure milestones.

The headquarters spans 14 acres and includes a cafe with…