Tax Operations Analyst

Tax Operations Analyst

Location:

29399 US Highway 19 North, Clearwater, FL 33761

Work Schedule:

Monday – Friday; 8:00 a.m. – 5:00 p.m.

*** ONLY PINELLAS COUNTY GOVERNMENT EMPLOYEES IN THE TAX COLLECTOR DEPARTMENT MAY APPLY***

Do you possess knowledge of software applications and excellent customer service skills? Your next career ladder opportunity is here!!

The role performs professional, technical, and analytical tax services assignments covering a variety of Pinellas County Tax Collector offices tasks to support operations, for overall maintenance, and review of property tax, tangible tax, bankruptcy, homestead liens, tax roll corrections, tax deed, statistical records, payments, receipts, fixed assets inventory, and accountability for the Pinellas County Tax Collector's tax roll loading operations; supports multiple agencies and departments operations that require centralized and comprehensive services for maintenance and processing of county-wide tax collections, balancing, reporting, and recordkeeping systems covering activities including, but not limited to, contract administration, quality assurance, certificate sale activities, court/tax deed applications, complex tax account analysis, assessment and evaluation of tax operations procedures, complex tax administration and projects, and serves as a departmental expert in specialty area of various ad valorem and non-ad valorem taxes.

What Will You Do?

• Performs as an individual contributor with a primary role for complex and critical tax services completing assignments,taxoperationtasks,reviews,andexaminingsystemsdataorinformation implementingproceduresand administrative steps fora recognized complex and more difficult combination of assignments orsubject matters determined essentialtotax operations;

• Analyses and initiates action to address the various ad valorem and non-ad valorem transactions for one ormorewell-definedtaxoperations,programs,support systems,oroveralltaxreportingactivityonacombinationofregular,highly complex,and advanced assignments, for example,establishes taxoperationstemplatesand procedures, makes exception system corrections, or completes operations-wide analysis and tax roll loading reconciliationsrelatedtocorrectionsfortaxrecordsandresources;

• Works with Property Appraiser's office, vendor, and other Tax Collector departments by reviewing and creating millage rates, new taxingdistrictsand exemptions to ensure the tax rollisaccurateand collection openstimelybased on Florida Statute requirements;

• Responsible for advising and guiding lower level staff on the use of tax technologies and approaches to ensure the development and delivery of effective solutions to meet business objectives and works in close consultation and collaboration with key team members and business stakeholders (such as, vendors, department managers, taxing authorities, other county departments, Department of Revenue, etc.) and will be required to both gather and translate business requirements into solutions, as well as manage delivery to agreed schedules;

• Responsible for preparing and filing annual tax notices, quarterly tax notices, reminder notices, delinquent notices, warninglettersand certified court hearing notices;

• Ensure advertisement data is complete andaccurateand advertised in the manner as required by Florida Statute requirements for public notice of the tax roll opening, tax certificate auction for unpaid real estate taxes and warrant hearing for unpaid tangible taxes (delinquent accounts);

• Identifies,documents,tracks,analyses,andreportsonlitigationcasesinvolvingcontestedassessments, foreclosures, and forfeitures-making necessary orrequiredchanges tothetaxrollandcollectionof funds;

• Issuesflagonallaccountsintaxsystemtoensurecollectioneffortsarehalteddueto Bankruptcy Court  requirements to the automatic stay set by the court;

• Performs open/closefunctionsoftheofficeandauditprocessincludingqualityverification ofwork.

• Answers complex customer inquiries following set standards andexpectationswhileassistingcustomers withvariousaccountactivitiessuchaspaymentapplication, fixedduedates,deferrals, payment installments, refunds, bill discrepancies, etc.;

• Performstaxoperati…