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Customer Service Representative - Scheduling - Clearwater, FL

Job in Clearwater, Pinellas County, Florida, 34623, USA
Listing for: Lincare Holdings
Full Time position
Listed on 2026-02-28
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Overview

This employee serves as a contact between Respiratory Therapists and patients, scheduling appointments, managing cancelations, and working closely with the Respiratory Therapist, finding the best solutions and/or alternatives for all involved.

Responsibilities
  • Actively participates in the training of all Customer Service personnel, including new hires
  • Answer phone calls and emails
  • Make outbound phone calls to schedule patients' appointments
  • this includes making reminder appointment calls
  • Coordinate with Respiratory Therapist about schedules, patients, and any changes
  • Resolve scheduling conflicts as they occur
  • Deletes, corrects, or re-enters patient information in customer accounts and software as deemed necessary
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