Home Health Clinical Manager

DUTIES

The Clinical Manager (CM), in accordance with policies and standards established by the Governing Body, and under the direct supervision of the Administrator, assists with the planning, coordination, leading, controlling, and evaluation of home health services. The CM is available, at all times, during operating hours.

The CM is responsible for coordination and liaison with appropriate parent and affiliate Departments and committees, development of policies and guidelines for and obtaining input from service personnel, and providing professional input, to related administrative systems.

Coordinates orientation and in-service programs.

The CM directs and supervises professional, and auxiliary, personnel rendering client care services, performs marketing duties, and fosters public relations for the company, consults and plans with healthcare facilities regarding staffing needs, and communicates the concept of quality client care to the general community.

The CM interprets service needs to the Administrator and acts as a client services administrative liaison.

• Participates with the Administrator, and Executive Director, in the formulation of a business plan, i.e., strategic goals, resource allocation plan(s), and a yearly budget.
• Consults, plans, and works with Administrator, in policy formulation and programmatic development and implementation, including assessing adequate and appropriate staffing.
• Coordinates with Administrator planning activities to develop administrative policies and practices for the Agency.
• Consults with supervisors and staff, individually or in groups, regarding patients or special programs or service programs.
• Evaluates the program, services, and field personnel.
• Directs the implementation of service goals and objectives.
• Develops standards that ensure safe, and effective, services to clients and families.
• Establishes job functions, qualifications, and job descriptions, for each service staff (direct and supervisory).
• Establishes, and maintains, effective channels of communication.
• Keeps program personnel up to date with state-of-the-art clinical information and practices staff development, including orientation, in-service education, and continuing education.
• Maintains policy and procedure manuals, and updates procedures and job descriptions, as policies and procedures change.
• Directs staff in performance of their duties.
• Oversees the implementation, and evaluation, of client care services inclusive of regulatory licensure and certification criteria and accreditation standards.
• Coordinates with other program areas, and senior management, as appropriate, according to the organizational structure.
• Acts as liaison with Staff Development for program areas.
• Assesses appropriate staff supervision, during all service hours.
• Collaborates in the development of an effective, and efficient, client care documentation system, including statistical compilation, and analysis, relative to cost and staff service delivery.
• Participates in selected orientation programs.
• Keeps staff informed of Agency developments, needs, etc., and encourages their participation in problem solving, at the organization and community levels.
• Assists in the evaluation of community needs and plans programs and services to meet with identified needs.
• Submits formal written proposals, to Administrator, for all new programs or services (with complete cost/benefit analysis).
• Oversees all CQI and utilization review activities.
• Assists in Agency evaluation activities.
• Participates in selective conferences, and workshops, to promote knowledge in community health trends, efficiency in job performance, and overall professional growth.
• Participates with other health, civic, education, and professional groups, as…