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Senior Human Services Program Specialist

Job in Clearwater, Pinellas County, Florida, 34623, USA
Listing for: DGS Office of External Affairs
Full Time position
Listed on 2026-09-20
Job specializations:
  • Healthcare
    Healthcare Administration, Community Health, Public Health
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: 68053446 - Senior Human Services Program Specialist

The Agency for Health Care Administration seeks a Senior Human Services Program Specialist to support the Florida Medicaid Program through provider enrollment reviews and compliance verification. Based in the Bureau of Medicaid Provider Services, this role conducts on-site reviews of new and re-enrolling Medicaid providers, verifies credentials and business information, resolves provider-related issues, and represents the agency at community partnerships and events.

The position requires travel and is not remote.

Key qualifications:
  • Two years of experience providing professional-level customer service in a fast-paced, consumer-centric environment
  • Knowledge of Medicaid policies, procedures, and arena
  • Ability to perform effectively in stressful situations and utilize problem-solving techniques
  • Proficiency with computer programs such as Excel, Outlook, and Word with strong typing skills
  • Ability to communicate effectively verbally and in writing
  • Ability to establish and maintain effective working relationships and provide training
Position Requirements
10+ Years work experience
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