Senior Human Services Program Specialist

Requisition No: 883874

Agency:
Agency for Health Care Administration

Working Title:

- SENIOR HUMAN SERVICES PROGRAM SPECIALIST

Pay Plan:
Career Service

Position Number:

Salary: $1,636.98 - $2,128.07 Biweekly

Posting Closing Date: 09/30/2026

The Agency for Health Care Administration (AHCA) is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of the Agency Secretary, AHCA is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation.

The Medicaid program provides low-income families and individuals with access to health care.

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team.

As one of Florida’s leading state agencies, AHCA’s diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida.

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

This is an exciting opportunity to help shape the quality of health care in Florida.

We are seeking to hire a Senior Human Services Program Specialist who desires to work to enhance the delivery of health care services through the Florida Medicaid Program.

This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team based work environment.

This position is located in the Bureau of Medicaid Provider Services (MPS).

MPS serves as a primary point of contact for enrolled Medicaid providers with questions and concerns about Medicaid.

This position is responsible for planning and conducting on-site New Provider Enrollment Reviews and validating re-enrollment reviews of current Medicaid providers to determine if they meet Medicaid provider enrollment requirements.

Verifies professional licenses, business tax receipt, and lease information, among other information.

Researches Internet to determine/verify business status and ownership (e.g. State of Florida Division of Corporations website and corporate websites).

Submits findings and recommendations to Medicaid Provider Enrollment for further action.

Coordinates with Medicaid providers, Headquarters staff, and SMMC plans as needed to research and resolve assigned Medicaid Provider Enrollment and Site Visit-related issues and documents their activities in the complaint module, per current protocols.

Represents the Agency on Government and Community partnerships, Medicaid overview presentations, secret shopper events, transportation boards, community alliances, interagency agreement teams, local planning groups, and HIV planning councils as assigned by the Field Office Manager (FOM) or Program Administrator (PA).

Performs other duties as assigned.

This position requires travel.

This position is not a remote or telework position.

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

• Health insurance (i.e., individual and family coverage)…