Manager, RHC Services

The RHC Services Manager e

• Ensures employee compliance with Lincare policies, procedures, protocols, and accreditation standards
• Makes certain that patient education is an intricate part of the patient care activity and is performed in accordance with the patient needs and Lincare's policy
• Ensures that complete and professional patient assessments are performed in accordance with Lincare's policies and procedures and pursuant to prescriber instructions
• Maintains current knowledge of respiratory homecare techniques and relevant respiratory therapy concepts
• Represents Lincare through professional personal appearance, patient care activities, and content of written reports
• Ensures the maintenance of patient records in complete and organized manner and in compliance with accreditation standards
• Maintains department expenses within limits as determined by supervisor
• Participates in in additional activities as requested by management
• Maintains knowledge of the respiratory market and assists with technical support for staff
  • Provides updated information to supervisor in a timely manner
• Ensures compliance with federal, state, and local regulations (i.e. DOT, OSHA, DEA, EEO), as well as internal Lincare policies and procedures
  • May perform equipment setups as needed in accordance with Lincare policy, but does not act as a replacement for center staff either permanently or on a temporary basis
• Maintains ongoing quality improvement programs as directed by Lincare's policies and procedures
• Assists with clinical internal investigations related to alleged or perceived improprieties or policy/regulatory violations
• Performs site visits and chart audits in assigned territory
  • Target is to visit each location twice in a rolling 12-month period
  • Determines the root cause of identified deficiencies, creates and monitors corrective action plans
• Participates in outside inspections by licensing agencies or accrediting bodies in person when feasible or otherwise by phone/video
  • Assists the SHCM and NHCM in creating corrective actions when necessary and responding to identified deficiencies
• Assists the clinical and compliance departments with investigations
• Submits monthly reports that include trends identified during site visits
• Participates in regional quality improvement meetings

• Minimum of five years in home healthcare, Required
• Must be a clinician authorized within scope of practice (as established by applicable state law or if none, by the applicable national board)
  • CRT, RT,RN, Required

• Must have excellent human relations to interface with prescribers, patients, and employees toprovide advice and direction
• Must be computer literate

• Must remain certified, registered, or licensed by the applicable state and/or national board governing clinical practice or as otherwise permitted by law, Required
• In all states, CRTs and RRTs are qualified for this position, Required
• Subject to state law/regulation, other clinicians may also be qualified for this position,Required
• If applicable, based on the requirements ofstate, in addition to a valid state license, current National Board of Respiratory Care Credentials may also be required for CRTs and RRTs, Required