Guest Services Agent

Property Description

Wyndham Grand Clearwater Beach is a prestigious beachfront resort located in the heart of Clearwater Beach, Florida, offering exciting job opportunities for enthusiastic individuals looking to embark on a rewarding career in hospitality. As part of the Wyndham Grand brand, known for its commitment to delivering exceptional guest experiences, employees can expect to work in a fast‑paced and dynamic environment with opportunities for growth and development.

From guest services and food and beverage to housekeeping and event planning, diverse employment opportunities cater to a wide range of skills and interests. With its prime location on one of the world’s most famous beaches, Wyndham Grand Clearwater Beach offers a stunning work setting surrounded by breathtaking Gulf of Mexico views. Joining the team means becoming part of a passionate and dedicated group of hospitality professionals who strive to create unforgettable memories in a truly picturesque destination.

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring guests feel valued and cared for from the moment they arrive.

Summary:

• Provide exceptional customer service, creating a positive first impression for guests
• Efficiently handle guest check–ins and check–outs, ensuring accuracy and efficiency
• Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
• Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
• Collaborate with other departments to ensure seamless guest experiences
• Maintain a clean and organized front desk area
• Handle cash and credit card transactions accurately
• Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!

• Previous experience in a customer service role, preferably in a hotel or hospitality environment
• Excellent communication and interpersonal skills
• Previous cash handling experience required
• Strong problem‑solving abilities and the ability to remain calm under pressure
• Proficiency in computer systems and knowledge of hotel property management software
• Outstanding organizational and multitasking skills
• Availability to work flexible schedules, including evenings, weekends, and holidays
• High School diploma or equivalent

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

EOE AA
- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify.