Property Manager - Blue Gems Management

About This Role

Property Manager | Full-Time | On-Site – Clearwater,FL| $55,000–$65,000 + Performance-Based Bonus

Blue Gems Management is one of Florida's fastest-growing vacation rental management companies. We specialize in delivering five-star guest experiences while maximizing homeowner returns through exceptional hospitality, operational excellence, and proactive property care. Our team manages a growing portfolio of vacation homes with a strong focus on cleanliness, maintenance, guest satisfaction, and owner trust.

At Blue Gems, we move fast, solve problems proactively, and hold a high standard for service and accountability. We are building a team of hospitality professionals who take ownership, lead with integrity, and thrive in a fast-paced, high-performance environment.

Blue Gems Management is seeking an experienced and highly organized Property Manager to oversee the day-to-day operations of our short-term rental portfolio.

This role is responsible for ensuring properties are maintained to the highest standards, coordinating field operations, leading vendor and housekeeping performance, resolving escalated guest issues, and driving operational excellence across the portfolio.

The ideal candidate is a strong leader, exceptional problem-solver, and hospitality-focused operator who thrives in fast-paced environments and takes pride in creating seamless guest and owner experiences.

Operations & Property Oversight

• Oversee daily operations across the vacation rental portfolio
• Ensure all homes meet Blue Gems quality, cleanliness, and maintenance standards
• Conduct regular property inspections and quality control checks
• Create proactive maintenance and property care plans
• Ensure homes are guest-ready at all times

Team Leadership & Accountability

• Manage schedules and workflows for housekeeping, inspectors, and field operations teams
• Coordinate vendor schedules and maintain accountability for service quality
• Lead by example while driving team productivity and operational excellence
• Support team training, communication, and performance management

Guest Experience & Owner Satisfaction

• Handle escalated guest issues professionally and efficiently
• Ensure operational execution supports five-star guest experiences
• Work cross-functionally with Guest Experience teams to resolve urgent matters quickly
• Maintain homeowner confidence through exceptional property care and communication

Systems & Process Improvement

• Identify operational inefficiencies and implement scalable solutions
• Support SOP development and process standardization
• Utilize systems and operational tools to improve accountability and performance
• Monitor KPIs related to cleanliness, maintenance response times, guest satisfaction, and operational efficiency

• A proactive and solutions-oriented leader
• Highly organized with exceptional time-management skills
• Calm under pressure and able to prioritize effectively
• Passionate about hospitality and operational excellence
• Comfortable leading teams and holding people accountable
• Adaptable and capable of managing multiple moving parts simultaneously
• A strong communicator with a "get it done" mentality

• Someone who avoids accountability or difficult conversations
• Easily overwhelmed in fast-paced environments
• Reactive instead of proactive
• Uncomfortable with operational ownership or field coordination
• Someone who needs constant direction or supervision

• Previous leadership experience in hospitality, property management, operations, or short-term rentals
• Strong organizational and project management skills
• Excellent communication and interpersonal abilities
• Experience managing vendors, maintenance coordination, or housekeeping operations
• Ability to diagnose operational issues and implement solutions quickly
• Strong problem-solving and decision-making skills
• Proficiency with Microsoft Office Suite and operational software platforms
• Reliable transportation and valid driver's license
• Ability to work flexible schedules, including weekends as needed

• Experience in vacation rental or short-term rental management
• Familiar…