Banquet Manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties;
Axiom Hospitality, our European hotel management company; and PYRAMID WORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service.

Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Clearwater Beach Marriott Suites on Sand Key can mean for you!

What you will have an opportunity to do:

We are seeking an energetic and detail-oriented Banquet Manager to join our Food and Beverage Team and oversee all aspects of banquet operations. This dynamic role offers the opportunity to lead our banquet team ensuring seamless execution of events, exceptional guest experiences and adherence to brand service standards. The ideal candidate will thrive in a fast-paced hospitality environment, demonstrating strong leadership, group events knowledge, and a passion for delivering memorable events.

Join us and help us elevate our banquet offerings while fostering a positive, team-driven atmosphere that celebrates excellence in service delivery.

Responsibilities Coordinate and supervise all banquet/group sales events from preplanning to setup to breakdown to post evaluation, ensuring seamless execution

Serve as the primary point of contact for banquet clients during events and resolve concerns promptly and efficiently

Manage staff scheduling, training, and development to maintain high standards of customer service and experience delivery

Oversee food presentation and safety protocols in line with health regulations and company policies

Control inventory levels for banquet supplies and equipment to optimize costs and reduce waste

Utilize POS systems for processing, billing, and cash handling with accuracy

Monitor shift operations, resolve guest concerns promptly, and ensure consistent delivery of exceptional hospitality experiences

Collaborate with culinary team to plan menus that meet client specifications while maintaining quality standards

Collaborate with sales team to ensure all events are seamlessly executed with attention to detail

Collaborate with other hotel departments as pertinent to all banquet activities

Assist in budgeting efforts by tracking expenses and implementing cost-effective practices without compromising service quality

What are we looking for?

At least two years direct hotel food and beverage leadership experience - banquet experience preferred

Demonstrated ability to lead teams effectively in a fast-paced environment

Excellent customer service skills with the ability to handle guest inquiries professionally and courteously

Experience managing shift schedules, coaching and developing team members

Knowledge of food production techniques suitable for fine dining, casual dining, or catering environments

Familiarity with bar operations or beverage service is a plus for comprehensive event…