VP of Technology

Overview

Description

Title:

Vice President, Technology

Location:

Dallas, TX;
Clearwater, FL

Reports To:

Chief Digital Officer

Tely Rx is a tech-enabled pharmacy revolutionizing access to prescription medications through next-day delivery, innovative technology, and seamless customer experience. We are breaking down barriers in healthcare to provide essential medications quickly, affordably, and reliably.

Tely Rx is seeking a Vice President, Technology to lead the design, development, and execution of our end-to-end technology platform as we scale into our next phase of growth. Reporting directly to the Chief Digital Officer, this role will own the technology roadmap and delivery across consumer-facing digital experiences, backend systems, infrastructure, and internal IT operations.

This is a hands-on executive leadership role for a technology leader who can balance strategic vision with pragmatic execution—building scalable, secure, and high-performance systems that support a regulated healthcare environment while delivering best-in-class DTC experiences.

The VP of Technology will partner closely with Product, Digital Experience, Analytics, Security, Compliance, and Operations to ensure technology is a growth accelerator—not a bottleneck—as Tely Rx expands product offerings, patient volume, and channels.

• Technology Strategy &
  
  Roadmap:
  
  Own and execute the technology roadmap aligned with Tely Rx’s business objectives, growth targets, and digital strategy.
• Translate product and business priorities into clear architectural decisions, delivery plans, and milestones.
• Partner with the CDO and executive team to evaluate build vs. buy decisions and long-term platform investments.
• Product & Software Development:
  Lead all software development efforts, including web, backend services, APIs, integrations, and mobile applications.
• Oversee development and evolution of our Magento-based eCommerce platform, including transition toward headless and composable architectures.
• Ensure high standards for code quality, performance, security, scalability, and reliability.
• Establish modern engineering practices including CI/CD, automated testing, documentation, and release management.
• Consumer-Facing & Mobile Experiences:
  Support delivery of consumer-focused digital experiences, ensuring fast, intuitive, and reliable patient journeys.
• Lead or oversee mobile application development (iOS/Android), ensuring alignment with core platform services and data systems.
• Partner with UX/UI and Product teams to ensure technology enables experimentation, iteration, and personalization.
• Cloud Infrastructure & Architecture:
  Own and evolve Tely Rx’s cloud infrastructure (AWS or similar), including scalability, uptime, cost optimization, and disaster recovery.
• Design and maintain secure, compliant cloud-native architectures supporting high transaction volumes and sensitive health data.
• Ensure strong monitoring, logging, and observability and alerting across systems.
• Network Engineering, Systems & IT Operations:
  Oversee network engineering, systems administration, and IT operations, including internal tools, identity access, and endpoint management.
• Ensure reliable, secure environments for both corporate users and production systems.
• Establish clear operational processes for incident response, change management, and vendor management.
• Security, Compliance &
  
  Risk Management:
  
  Partner with Security and Compliance leaders to support HIPAA-compliant architectures and practices.
• Ensure security-by-design principles across applications, infrastructure, and internal systems.
• Support audits, risk assessments, and compliance initiatives without slowing product velocity.
• AI & Emerging Technology:
  Evaluate and guide AI and automation strategies across engineering, operations, analytics, and customer experience.
• Identify opportunities where AI can improve efficiency, personalization, fraud prevention, support workflows, or decision-making.
• Ensure responsible, compliant adoption of AI technologies.
• Leadership & Team Development:
  Build, lead, and mentor high-performing engineering, infrastructure, and IT teams.
• Set clear expectations,…