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Patient Performance Coach
Job in
Clearwater, Pinellas County, Florida, 34623, USA
Listed on 2026-05-02
Listing for:
ROM Technologies, Inc.
Full Time
position Listed on 2026-05-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ROM Technologies, Inc. is seeking a Customer Service Performance Coach to enhance the effectiveness and quality of customer service across patient-facing teams. This role involves coaching team members, ensuring adherence to standards, and driving improvements in resolution efficiency and patient experience. The ideal candidate will have a strong background in coaching, quality assurance, and performance metrics. Responsibilities include direct coaching, identifying service demand drivers, and partnering with functional teams to optimize service quality.
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