More jobs:
EUC technician/Site IT Support
Job in
Clearwater, Pinellas County, Florida, 34623, USA
Listed on 2026-05-25
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-05-25
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Job Description
We are looking for an Asset Management specialist with strong IT hardware and software management experience, capable of managing PC and mobile assets via Service Now and providing both on‑site and remote support across multiple platforms.
Must Have Technical/Functional Skills- Strong communication and interpersonal skills
- Experience managing PC and mobile assets in Service Now (asset lifecycle awareness)
- Conduct physical asset audits and maintain asset stock rooms
- End‑to‑end asset lifecycle management: forecasting, receiving, shipping, maintenance, recycling
- Track warranty, refresh, and end‑of‑life information for each asset
- Knowledge of Service Now, Windows Auto Pilot, Microsoft Office, Windows OS, and iOS troubleshooting
- Smart‑hands support for servers and network devices
- Train‑the‑trainer capability
- Must be working from the site
- 100% work from office (client location)
- Asset inventory management (new device import, physical stocking)
- PC fulfillment: new, break‑fix, lifecycle, LCM scheduling and recertification (Autopilot/Reimage/Import) including shipping/receiving
- Windows/MAC/iPhone/iPad fulfillment: break‑fix/swap/unassign and device recertification (wipe, QA, reload, import)
- Accessory request fulfillment and unknown device research/investigation
- PC diagnostics & sanitation, recycle pickup requests and asset off‑boarding
- Software provision/install requests, new printer configuration requests, miscellaneous service (return labels)
- Walk‑up, desk‑side and remote technical support (incident & request management / ticket escalation)
- New hire onboarding training and orientation
- AV meeting room support
ITIL Trained/Certified, Dell Certified Technician, Apple Certified Technician
Base Salary Range$50,000 to $60,000 per annum
TCS Employee Benefits Summary- Discretionary annual incentive
- Comprehensive medical coverage: medical & health, dental & vision, disability planning & insurance, pet insurance plans
- Family support: maternal & parental leaves
- Insurance options: auto & home insurance, identity theft protection
- Convenience & professional growth: commuter benefits & certification & training reimbursement
- Time off: vacation, time off, sick leave & holidays
- Legal & financial assistance: legal assistance, 401K plan, performance bonus, college fund, student loan refinancing
Bachelor of Computer Science
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