Commercial Lines Product Analyst

Frank Crum is a Top Workplace! Frank Winston Crum Insurance (FWCI) issues Workers’ Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 37 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services.

What has not changed though is the firm’s commitment – echoed throughout the family of companies – “always to do the right things for the right reasons!”

Frank Crum is a Top Workplace! Frank Winston Crum Insurance (FWCI) issues Workers’ Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 37 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services.

What has not changed though is the firm’s commitment – echoed throughout the family of companies – “always to do the right things for the right reasons!”

We are excited to announce our search for a full-time on-site Commercial Lines Product Analyst. In this role, you will have the opportunity to impact the Frank Crum business everyday by providing products and services that foster stability and security. This job contributes to the mission of Frank Crum by working closely with Product Management, Underwriting, Actuarial, Compliance, and Information Technology to assist with product enhancements, state filings, system implementation, and ongoing product performance analysis.

• Assists in the development, implementation, and maintenance of commercial lines insurance products, forms, rules, and rating plans.
• Supports product revisions and enhancements from concept through to implementation
• Works with the Product Manager to analyze product performance, market trends, and competitive intelligence to identify opportunities for product improvements.
• Prepares recommendations for product changes based on their analysis.
• Maintains product documentation including coverage comparisons, underwriting guidelines and system requirements.
• Assists with regulatory and state filing preparation and coordination of rate, rule and form filings with state insurance departments
• Works with internal compliance or external filing/actuarial vendors to ensure timely and accurate submission of filings
• Tracks filing approvals, objections and implementing timelines across jurisdictions.
• Ensures approved product changes are accurately reflected in internal systems and documentation
• Partners with IT, business analysts, and system vendors to translate business requirements into technical specifications
• Participates in system configuration reviews related to product changes
• Provides assistance in prioritizing product enhancement requests and system improvements
• Supports user acceptance testing (UAT) for system and product releases

• Bachelor’s degree in Insurance, Business, Finance, Economics, Risk Management, or a related field; or equivalent combination of education and experience.
• Minimum of 2 years of experience in commercial property and casualty insurance, product management support, underwriting, business analysis, or a related insurance function
• Experience with SERFF, preferred not required
• Industry designations such as AINS, AU, ARM, or CPCU, preferred not required

Along with this great opportunity, Frank Crum also provides exceptional benefits from top carriers including:

• Health Insurance is zero dollar paycheck cost for employee's…