Operations Manager

Ready to Own the Last Mile? We are looking for a high-energy Fulfillment & Logistics Manager to bridge the gap between big-picture strategy and daily warehouse execution. If you are a master of efficiency who thrives in a fast-paced environment and loves building motivated teams, this is your chance to take total ownership of a dynamic supply chain operation.

• Drive End-to-End Efficiency:
  Oversee the entire lifecycle of our products—from initial inventory intake to picking, packing, and final doorstep delivery.
• Optimize the Floor:
  Champion Lean/Six Sigma methodologies to crush bottlenecks, slash operational costs, and boost fulfillment speed.
• Master Inventory Control:
  Maintain flawless inventory integrity through smart tracking, proactive auditing, and strategic stock management.
• Lead & Inspire:
  Hire, train, and mentor a top-tier team of supervisors and associates, fostering a culture of safety, growth, and accountability.
• Collaborate & Report:
  Partner with external 3PLs and internal teams (IT, HR, Customer Service) while tracking high-impact KPIs to present to leadership.

• Experience:
  
  3–5+ years of leadership in warehouse, fulfillment, or distribution center environments.
• Tech Savvy:
  Mastery of Warehouse Management Systems (WMS), ERP software, and Microsoft Excel.
• Mindset: A data-driven problem solver who thrives under pressure and communicates effortlessly across teams.
• Bonus Points:
  
  A Bachelor’s degree in Supply Chain/Logistics, or certifications like APICS (CPIM) and Lean Six Sigma.

This is a hands-on, high-octane role on the warehouse floor. You should be comfortable working flexible shifts alongside your team and leading by example in a physical, active setting.

• Order Management:
  Oversee daily order processing, including picking, packing, and shipping to ensure accurate and timely delivery.
• Inventory Control:
  Track stock levels, prevent stock-outs or overstocking, and conduct regular audits to maintain inventory integrity.
• Team Leadership:
  Hire, train, and motivate a diverse team of supervisors and associates, manage performance, and foster a culture of safety.
• Process Optimization:
  Identify bottlenecks and implement Lean or Six Sigma methodologies to improve speed and reduce operational costs.
• Stakeholder Coordination:
  Collaborate with external partners like 3PLs and internal departments such as IT, HR, and Customer Service.
• KPI Reporting:
  Monitor and report on key performance indicators such as order accuracy, delivery lead times, and fulfillment costs.

• Fulfillment (5 years of experience required)
• Distribution (5 years of experience required)
• Procurement (5 years of experience required)
• Inventory (5 years of experience required)
• ERP (5 years of experience required)
• Six Sigma (3 years of experience required)
• Budgeting, Forecasting & Management Reporting (5 years of experience required)

• Years of experience: 4 years
• Experience level:
  Manager

The position offers a comprehensive benefits package, including medical, dental, vision, AD&D, life insurance, short-term disability, and a 401(k) plan.

We provide equal employment opportunities to all candidates. Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.