Chief of Staff

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Full Time Senior Management Clearwater, FL, US

Salary Range: $ To $ Annually

For over 50 years, HVA’s mission has been to empower individuals and families to build brighter futures by providing safety, nourishment, and stability in times of need. We support our neighbors who face hunger, homelessness, domestic violence, or a lack of basic needs. Staff and volunteers serve individuals and families with effective support and compassion. We help those in need, the most vulnerable among us, get back on a path to self-sufficiency with dignity.

Hope Villages of America is a cooperative of professional staff members, integral volunteers, and partnering faith congregations of many denominations that have joined together to provide reliable services within Pinellas County. We continue to expand our efforts and outreach to those less fortunate who need a helping hand to rise above the challenges that have befallen them

The Chief of Staff - Strategic Operations of Hope Villages of America (HVA) serves as a trusted advisor and strategic partner to the President & CEO, helping turn organizational strategy into coordinated action across HVA's programs and departments. Based in Clearwater, Florida, HVA serves individuals and families throughout the community through Food Distribution and Basic Needs, The Haven Domestic Violence Services, and Housing Stability Services.

Reporting directly to the President & CEO, the Chief of Staff strengthens the Leadership Team's effectiveness and accountability, coordinates strategic priorities and cross-functional initiatives, and supports strong communication between executive leadership and the Board of Directors. The Chief of Staff brings a commitment to HVA's vision of a stronger, more compassionate community where everyone has a chance to thrive, and fosters a culture of accountability, collaboration, communication, and continuous improvement.

• Serves as a trusted advisor and strategic partner to the President & CEO.
• Translates the President & CEO's priorities and HVA's organizational strategy into clear plans, responsibilities, timelines, and measurable outcomes.
• Provides the President & CEO with timely information, analysis, and recommendations on important organizational matters.
• Identifies issues requiring executive attention and facilitates solutions across departments.
• Represents the President & CEO internally when appropriate.

• Works alongside the President & CEO to support the effectiveness and accountability of HVA's Leadership Team.
• Facilitates effective communication and collaboration among department leaders across food, domestic violence, and housing programs, as well as administrative functions.
• Coordinates Leadership Team meetings, priorities, action items, and follow-up.
• Ensures major organizational commitments have clear ownership and timelines.
• Helps resolve cross-department issues and removes barriers to execution.
• Promotes a culture of accountability, collaboration, communication, and continuous improvement.

• Coordinates the implementation and ongoing monitoring of HVA's strategic priorities.
• Develops systems to track organizational goals, initiatives, projects, and performance measures.
• Works with senior leaders to identify opportunities to improve organizational effectiveness.
• Leads or coordinates major strategic and cross-functional initiatives.
• Provides regular updates to the President & CEO on progress, challenges, risks, and opportunities.