Head of Warehouse Operations

The Head of Warehouse Operations will own day-to-day and strategic leadership across manufacturing, packaging, warehousing, and shipping for our liquid dietary supplement operation. This is a senior-level, high-accountability role that sits at the center of our production and distribution ecosystem — responsible not only for keeping operations running, but for continuously elevating how they run.

You will lead a direct team and serve as a key operational voice to executive leadership. This role demands someone who is equally fluent in floor-level execution and enterprise-level thinking — a leader who can build systems, develop people, and deliver results at scale.

• Own end-to-end operations across labeling, packaging, warehousing, and shipping — setting the standard for execution, accountability, and cross-functional alignment.
• Ensure production schedules are met consistently while upholding quality, safety, and compliance standards without compromise.
• Drive strategic coordination between manufacturing and distribution to eliminate handoff failures and build a seamless material flow from intake to shipment.

• Lead production planning and maintain real-time visibility into yields, downtime, efficiency metrics, and inventory levels across all lines.
• Optimize labor utilization and manage overtime with a strategic lens — balancing cost discipline with the capacity needed to meet demand.
• Ensure batch records and production documentation are maintained with full integrity; hold the team to zero-tolerance standards on documentation accuracy.

• Ensure robust inventory control and material flow across receiving, storage, and finished goods handling; proactively address gaps before they impact production or fulfillment.
• Oversee order fulfillment operations with an ownership mindset — shipments go out accurately and on time, and when they don’t, you lead the fix.
• Drive OTIF performance through systemic improvement, not just reactive correction; build the processes that make on-time delivery the default.

• Ensure full and consistent adherence to FDA dietary supplement regulations and current Good Manufacturing Practices (cGMP) across all operations.
• Lead audit preparation and response with confidence — maintaining a facility and documentation standard that is always ready for scrutiny.
• Champion a culture of safety and compliance that goes beyond the checklist — one where every team member understands why standards exist and takes personal ownership of them.
• Lead, coach, and develop a team of supervisors into strong, autonomous operational leaders who own their functions and develop their own teams.
• Build organizational depth — identify high-potential talent, invest in their development, and create a bench that reduces single points of failure.
• Model the culture you want: high performance, mutual accountability, continuous improvement, and genuine care for the people doing the work.
• Own KPIs across output, scrap, downtime, OTIF, labor efficiency, and inventory accuracy — with the analytical fluency to interpret trends and drive meaningful action.
• Identify and execute cost savings and process improvements that protect margin without compromising quality, compliance, or team health.
• Deliver regular operational reporting to leadership that goes beyond metrics — providing context, insight, and a clear point of view on what matters most.

• 7–10 years of progressive operations leadership experience, including demonstrated success managing multi-layered teams and complex production environments.
• Experience in dietary supplements, food manufacturing, beverage, or liquid production strongly preferred.
• Deep working knowledge of GMP, FDA dietary supplement regulations, and quality compliance frameworks.
• Proven ability to lead cross-functional operations — from production planning through distribution — with strategic clarity and operational precision.
• Track record of developing supervisory and management talent, not just managing them.
• Strong analytical, leadership, and problem-solving skills; you make sound decisions quickly, communicate them clearly, and bring others along.
• Bachelor’s degree in Operations, Engineering, Business, or a related field preferred; significant equivalent experience considered.