Appointment Setter​/Call Center

We are seeking an energetic Appointment Setter/Sales Support professional to join our team! In this role, you will be the vital link between potential clients and our sales team, driving growth through proactive outreach and exceptional customer engagement. Your enthusiasm and persuasive skills will help generate qualified leads, schedule appointments, and support our sales efforts to achieve outstanding results. This is an exciting opportunity for motivated individuals eager to develop their sales expertise.

• Contact businesses to set appointments for our outside sales team
• Utilize our client database to track calls and make follow-up calls to create opportunities for establishing new accounts.
• Generate interest in our services through marketing campaigns.
• Send emails and marketing materials to potential prospects.
• Meet attainable call and appointment goals.
• Accept inbound calls to set and book appointments.
• Follow up with leads who missed an appointment.
• Qualify leads to be transferred to the closers
• Deliver exceptional customer communication to foster strong customer relationships from the outset.
• Maintain accurate conversations, notes, and customer contact in our CRM.

• No experience is ok as we have an exceptional training program
• Proven experience in telemarketing, cold calling, inside sales, or B2B sales roles with a focus on appointment setting or lead qualification is a plus
• Familiarity with CRM software platforms like Salesforce or similar tools for managing customer data and sales pipelines is a plus
• Strong negotiation skills combined with excellent communication abilities in English to articulate value propositions clearly
• Experience in outbound calling, warm calling, or business development activities that drive results in a competitive landscape is a plus
• Ability to work independently while contributing effectively within a team-oriented setting

• 401K with company match
• Company Pension Plan
• Health Insurance
• Paid time-off

The salary range for applicants in this position generally ranges between $48,000 and $52,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law..

Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.