Inside Sales​/Customer Serivce Representative

Inside Sales Representative

SUMMARY:

Responsible for processing existing customer orders in a timely and friendly manner. Build productive relationships with customers and foster growth by assisting with onboarding of new customers.

What it's like to work here:

Eagle Fence Distributing, LLC is a leading nationwide distributor of high-quality fencing products.

We are a family-owned company with a great culture. The Clearwater branch is supported by our corporate office in Norman Oklahoma.

- 401k with company match

- Major medical, dental, vision, and life insurance

- Combination of base pay and commission

- Company profit sharing

What we are looking for:

Someone who can set their own pace, work in a team environment, and build productive relationships by solving problems. Experience in the fence industry is a plus but we are willing to train someone with relatable skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

• Develop knowledge of the products distributed by Eagle Fence Distributing LLC.
• Ensure timely response to customer inquiries.
• Provide product quotes with pricing and availability independently to foster growth and profitability.
• Perform order management to ensure customer expectations are communicated and delivery schedules are met.
• Assist other sales team members as necessary by answering customer inquiries for other sales team members.
• Responsible for increasing customer retention.
• When possible, sell excess or secondary inventory items, as identified, through established customer contacts and sales techniques to reduce product waste and unsatisfactorily high inventory levels
• Troubleshoot with internal cross-functional teams to increase customer satisfaction.
• Proficient in Microsoft Suite products and able to learn proprietary programs for daily workload

ADDITIONAL DUTIES:

Additional Duties as assigned by the corporate management team

QUALIFICATION REQUIREMENTS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE:

• High School Diploma required, bachelor’s degree preferred, and related experience or training, or equivalent combination of education and experience. Must have a valid U.S. driver’s license and be willing and able to operate a motor vehicle and pass a company drug screen.