Sales Administrator

Sales Administrator

We are looking for an organized, energetic, and customer-focused Sales

Administration to support our sales team and defense business operations. This is a

hands-on role with variety - spanning order processing, customer communication,

trade show participation, and market research. The ideal candidate is a multitasker who

takes initiative and takes pride in keeping things running smoothly.

Key Responsibilities:

Administrative Sales & Customer Support

• Prepare quotes and process customer orders from start to finish

• Pack and ship orders accurately and on time

• Provide customer support, including warranty follow-up and issue resolution

• Conduct proactive follow-ups with customers on quotes, open sales, and trade

show leads

Trade Show & Field Support

• Coordinate and participate in trade show setup and on-site support (Occasional

travel required)

Office & Administrative Support

• Maintain product flyers and other product sheets

• Handle general office tasks including filing and tax-exempt form processing

• Assist with shopping cart management and inventory counts

Research & Market Support

• General market research

• Monitor and report on anti-counterfeit activity on eBay and Amazon

• Assist with social media content and engagement

What We're Looking For:

• 3+ years of experience in sales support, operations, or administrative roles

• Strong organizational and multitasking skills with attention to detail

• Excellent written and verbal communication skills

• High degree of accuracy and precision in all work

• Proficiency in Microsoft Office; databases or e-commerce platform experience a plus

• Willingness to travel for trade shows and field events

• Self-starter who can manage competing priorities independently

• Associate or bachelor's degree (or equivalent)

• Must be a U.S. Person due to ITAR requirements.

Job Type: Full-time

Benefits:

• Paid time off

• Retirement plan

• Travel reimbursement

Education:

• Associate (minimum)

Work Location:

In person