Call Center - Pre Qualifying Screener

100% Onsite in Clearwater, FL

CoverageX is a growing leader in the Vehicle Service Contracts industry. We help drivers protect themselves from unexpected vehicle repair costs with reliable coverage and a strong focus on customer satisfaction.

We’re looking for motivated, goal-driven individuals to join our dynamic call center team. With an uncapped commission structure, top performers in this role have the ability to earn between $40,000 - $70,000 per year, depending on individual performance.

• Reach out to prospective customers who have inquired about extended vehicle or home service contracts
• Qualify customer interest and connect them with our sales representatives
• Answer inbound calls generated from TV commercials, radio ads, and social media channels
• Work in a fast-paced, professional, supportive, and fun call center environment
• Maintain accurate records of all interactions in the CRM system
• Meet daily, weekly, and monthly call and sales activity targets
• Handle objections professionally and work to convert leads into opportunities
• Provide excellent customer service while representing CoverageX in a professional and friendly manner
• Collaborate with team members in a fast-paced, supportive, and engaging call center environment

• Prior experience in a call center or sales is a plus.
• Ability to commute or relocate to Clearwater, FL 33762 before starting work (required).
• High energy, enthusiasm, and a drive to succeed.
• All applicants are required to successfully complete a background screening and receive approval in accordance with company policy prior to employment.

• Base Pay: $18.00 per hour + Commission
• Bonus opportunities
• Expected Annual Pay: $40,000 - $70,000 per year

• TEAM 1:
  Full-time, 9:00am - 6:00pm, (40 hours per week)
• TEAM 2:
  Full-time 9:45am - 6:15pm, (37-39 hours per week)

• Health, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Federal Holidays
• Paid Training

Please note:
Applications submitted without a resume will not be considered