Sales Development Representative Intern; Hybrid

Clearwater, Florida (Greater Tampa Bay area). This position is a hybrid role requiring 4 days a week in the Clearwater, FL office (Monday-Thursday). This is a paid internship for the 12‑week program (August 24, 2026 - November 13, 2026).

As a Sales Development Representative Intern at KnowBe4, you’ll learn to prospect and qualify new accounts for our security awareness training and simulated phishing platform, gaining exposure to real sales conversations, prospecting techniques, and CRM management alongside current SDRs and Account Executives.

• Map company structure and verify information to identify potential accounts.
• Identify appropriate contacts within those accounts.
• Learn key prospecting conversation elements for qualification calls.
• Role‑play to master mirroring, labeling, and objection handling.
• Conduct calls and emails to drive demo bookings.
• Schedule and hand‑off demo‑ready leads to quota‑carrying Sales Representatives.
• Organize, clean, prospect, and maintain our CRM database.
• Shadow SDRs with prospective customers to build conversation skills.
• Listen to demo calls from varying levels of Account Executives.
• Collaborate with cross‑functional sales teams to better understand our business model.

• Understand the Sales Roadmap to Success.
• Appreciate the IT industry and the role of security awareness training.
• Master the prospecting process and successful hand‑offs.
• Apply negotiation skills effectively.
• Translate classroom experience into practical application.
• Participate in scheduled professional development events.
• Gain on‑the‑job training on prospecting best practices.
• Receive mentorship from sales leaders.

• Industry, company, and sales process training at the start of the internship.
• Learn key terms related to KnowBe4 and cybersecurity.
• Role‑playing and best‑practice communication techniques.
• Training on calling and emailing prospects.
• On‑the‑job instruction on sales development steps and administrative discipline.
• Time‑management and workload balance.

• Strong communication and empathy.
• Confident and positive attitude.
• Resilient and adaptable.
• Competitive and tenacious.

• Junior or senior candidate in Hospitality, Communications, Customer Service, Marketing, or Business Management/Administration.

Company‑wide bonuses based on monthly sales targets, referral bonuses, tuition reimbursement, and certification reimbursement and completion bonuses.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please visit ‑accommodation.