Fire Alarm Service Technician

Company Overview

At Fortis Fire & Safety, we provide industry‑leading fire protection & security services across the United States. Our ever‑growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time. We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc.,

Integrated Fire & Security Solutions, LaMarco Systems, Life Safety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

• Paid vacation and sick time
• Company paid holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, dental and vision insurance
• Short‑term/long‑term disability insurance
• Life insurance
• Career advancement opportunities and more

This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process.

Piper Fire Protection is currently seeking an experienced Fire Alarm Service Technician to join our Clearwater, FL team. This role will be responsible for troubleshooting low‑voltage fire alarm systems and resolving any problems. Projects will typically involve work around the Clearwater, FL region and surrounding areas. This position requires a thorough understanding of fire alarm products, supporting software, and electrical systems.

• Troubleshoot, repair, and inspect fire alarm systems and associated systems.
• Occasional installations as needed; provide recommendations for system installations and service improvements.
• Maintain a clean and safe work environment, including the company vehicle, and follow company safety policies and procedures.
• Follow verbal and written instructions accurately and provide clear documentation of work performed.
• Communicate professionally with customers before and after any call to explain work performed and deliver excellent customer service.
• Ensure timely job completion.
• Daily communications with Project Manager and/or Schedule Coordinator on inspection or project delays, requirements, and general status of job.
• Participate in on‑call rotation.

• Minimum of 3 years of field experience in repair, service, and/or installation of fire alarm systems.
• Fire alarm panel programming experience preferred.
• High school diploma or equivalent.
• Solid understanding of fire alarm products.
• Working knowledge of NFPA 72, NFPA 70, and current industry standards.
• Participation in rotating on‑call shifts (required for Service Department team members).
• Strong verbal and written communication skills.
• Organized, motivated, and able to work with minimum supervision.
• Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.
• Field certifications a plus (NICET, FASA/BASA).

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low‑voltage environments, and exposure to dust, noise, or confined spaces.

Personal protective equipment may be required. Some roles may require travel.

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs.

Employment is contingent upon successful completion of job‑related pre‑employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires.

Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants.