Service Support Technician

About the role

The Service Support Technician is responsible for supporting the Service Department through yard organization, equipment movement, and shop assistance. This is a hands‑on, physically active position that works primarily outdoors and involves frequent forklift operation and movement of heavy equipment.

• Operate a forklift approximately 50% of the workday to move, stage, and organize equipment.
• Consistently move, reposition, and reorganize heavy equipment within the yard and service areas.
• Unload incoming equipment and materials and transport to appropriate areas.
• Maintain organization and proper staging of equipment for service and delivery.
• Keep service bays, driveways, and yard areas clear and accessible at all times.
• Clean equipment and vehicles as needed.
• Maintain clean, orderly, and secure grounds, yard, shop, and customer parking areas.
• Follow all department safety practices and equipment handling procedures.

• Assist with equipment pre‑delivery preparation and basic service tasks.
• Support service technicians with equipment setup and movement.
• Assist shipping and receiving as needed.
• Perform general labor tasks in support of service operations.

• Spend approximately 75% of the workday working outdoors in varying weather conditions.
• Regularly lift, move, push, and maneuver heavy equipment and materials.
• Perform physically demanding tasks throughout the shift.

• Graduation from high school or GED equivalent.
• Previous Industry experience desired.
• Experience operating a forklift

• Ability to understand, read and follow verbal and written instructions.
• Must be able to multi‑task and be detailed orientated with demonstrated follow through and organizational skills.
• Must have a valid Driver's License.
• Knowledge of machines and equipment.
• Working knowledge of the hazards and safety precautions common to equipment

• Employee Stock Ownership Plan (ESOP)
  - Certified Employee-Owned
• Paid Training
• Corporate Chaplains Program
• Health insurance
• Dental and Vision plan
• Flexible Spending Accounts (FSA)
• Company Paid Telehealth Program - Medi Orbis
• 401K Retirement Plan
• Paid Holidays & Vacation
• Others

We are a Drug Free Workplace and an Equal Opportunity Employer