Case Manager Supervisor

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Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

The Elder Services Case Manager is an exempt position responsible for the direct supervision of case managers and case management services in the Community Care for the Elderly (CCE) Program.

• Day-to-day supervision of CCE Lead Agency case managers in accordance with requirements as established by funding sources, including staff recruitment, meetings, and training.
• Supervise personnel in the field through individual conferences and timely evaluation of employees’ performance.
• Assign clients to case managers.
• Manage client service costs as required by the funder, including but not limited to review and approval of One Time Only (OTO) requests to the funder.
• Provide information and referral for appropriate ancillary support services.
• Assist with recruiting, interviewing, and hiring in the absence of the Assistant Program Director
• Maintain a case load of up to 30 clients and in the absence of an assigned case manager, coordinate case management and support services, including Adult Protective Services (APS) High Risk Referrals
• Complete required reports, including outcome measure reports and narrative reports, as required by the funding agency.
• Appropriately manage peer file reviews and scheduled file monitoring for file integrity as it pertains to the Department of Elder Affairs (DOEA) service manual on an ongoing basis, review, revise, and correct documentation as it pertains to billable and non-billable activity and provide quality assurance training to all Elder Services Department staff to ensure continuity of file integrity.
• Perform other tasks as required.

• $54,636.40 annual salary
• 15 PTO Days per year
• 13 Paid holidays
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

• Bachelor’s degree in social work, sociology, psychology, or a related social services field
  • A bachelor’s degree in a field other than the social services field, with professional human services experience, may substitute on a year-for-year basis for the education requirement.
• Two (2) years of case management experience
• Thorough knowledge of department programs and functions.
• Considerable knowledge of community organization and resources
• Ability to communicate effectively, including in a supervisory capacity
• Competent in using Microsoft Office applications, particularly Word and Excel
• Knowledge of the management budget system is preferred
• Must successfully complete the 701b Assessment training and receive certification
• Must have a valid driver’s license and current auto insurance coverage.

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and…