Digital Solutions Architect

We are excited to announce our search for a full‑time Digital Solutions Architect
! This role serves as the technical liaison between business stakeholders, Product Owners, User Experience (UX), and Software Engineering teams to architect scalable, user‑centric digital solutions.

• Partner with Product Owners, business stakeholders, and UX designers to understand business objectives, user needs, and operational workflows
• Translate business requirements into comprehensive technical solution designs that align user experience with enterprise application capabilities
• Design end‑to‑end digital solutions by considering front‑end experience, API integrations, backend processing, data flows, security requirements, and system constraints
• Serve as the technical bridge between business teams and software engineering by producing solution architecture, technical specifications, process flows, and implementation guidance
• Collaborate with UI/UX designers to ensure user interfaces are technically feasible while maintaining exceptional usability and accessibility
• Define application workflows, screen interactions, integration points, and business process automation opportunities
• Design API interaction patterns and integration strategies between internal enterprise applications and external customer‑facing platforms
• Evaluate existing application capabilities and identify opportunities to improve user experience, operational efficiency, and system scalability
• Partner with Enterprise Architecture to ensure solution designs align with organizational technology standards and long‑term architecture strategy
• Participate in backlog refinement by assisting Product Owners in decomposing business initiatives into well‑defined technical features and user stories
• Collaborate with development teams throughout implementation to clarify requirements, answer technical questions, and validate architectural alignment
• Participate in solution testing, user acceptance planning, and production readiness activities to ensure business objectives are achieved
• Stay informed on emerging technologies, digital experience trends, AI capabilities, and architectural best practices that improve business outcomes

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Business Information Systems, or related discipline
• Seven (7) years of progressively responsible experience in Solution Architecture, Application Architecture, Business Systems Analysis, Product Engineering, or Software Development
• Experience utilizing Majesco Core System APIs to support system integrations and digital solutions
• Experience designing enterprise software solutions that integrate front‑end applications with backend platforms
• Experience working with Product Owners, UX/UI teams, business stakeholders, and software engineering teams throughout the software development lifecycle
• Experience documenting solution architecture, business workflows, technical specifications, and functional requirements
  
  Experience with REST APIs, JSON, API integrations, and modern web application architectures
• Experience with Azure Dev Ops or similar Agile planning platforms as well as Microsoft Azure and cloud‑based application architecture is preferred
• Experience with in Property & Casualty Insurance, Policy Administration Systems, or Majesco platforms is preferred

• Health Insurance is zero dollar paycheck cost for employee coverage and a low cost for family plan
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where Frank Crum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by Frank Crum
• Paid time off and holiday pay
• Education Benefit Program at the IRS Maximum allowance
• PTO cash out
• Tickets at Work
• Alero Financial and its robust credit union benefits program
• Employee and client referral bonus programs
• Disaster Relief Fund for employees

Frank Crum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy‑related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.