Recreation Supervisor

Overview

TARGET ENTRY SALARY: $62,120 - $65,226 DOQ. CURRENT LISTING IS FOR ATHLETICS DIVISION.

Under limited direction, the Recreation Supervisor is responsible for the supervision, management, operations, and customer service at various aquatic and recreation complexes, athletic and city facilities and parks within the City of Clearwater. Supports the overall direction and function of the parks and recreation department.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following:

• Manages, supervises, and monitors program implementation, facilitation, registration, permitting, rentals, and maintenance; provides expertise, direction, and management for staff, operations, customer service, and general program development, planning, and promoting.
• Hires, trains, schedules, and supervises full-time, part-time, variable employees, and volunteers; assigns daily tasks, evaluates performance, provides feedback and guidance, recommends disciplinary actions, and facilitates teamwork and personal growth.
• Communicates and enforces rules and regulations; ensures consistent and professional customer service for the patrons and community; facilitates staff and program success by providing training, establishing standards of service, and supervising service delivery.
• Handles cash and monies from registrations, permitting, and general admissions; selects and monitors instructors, service providers, vendors, and other contracts/agreements; oversees inventory, inspections of equipment, and ordering supplies.
• Solicits community support and sponsor ships; oversees and supports the development of the program calendar; promotes and markets to the community, media, and sponsors; prepares and distributes media information, publications and literature; updates information on social media and websites.
• Performs a wide range of administrative duties in the daily, weekly, and monthly operations; monitors and maintains budgets and in-kind services; submits budget reports and makes recommendations on budgetary spending; creates invoices for rentals, equipment, and staff time; prepares and coordinates quotes for requisitions and bid information for request for proposals (RFP); ensures vendors have up-to-date certificates/licenses; creates and reviews various documents and reports.
• Creates and/or collaborates with city employees/departments, citizens, and community groups on a variety of programs and events.
• May work a varied schedule which may include evenings, weekends, and holidays.
• Performs other duties as assigned.

• Program emphasis on co-sponsored sports leagues, youth and adult athletic programs, sports tourism tournaments, and athletic facility reservations.
• Responds to conflicts in policies and regulations, and community concerns.
• Serves as a city representative at league board meetings or tournaments.
• Reviews and approves athletic reservation requests.

A valid State driver's license is required.

Bachelor's Degree in Recreation, Leisure, or a related field PLUS two (2) years supervisory and customer service experience; OR an equivalent combination of education, training, and experience may be considered.

• General administration and operation of recreation facilities
• Customer service and engaging with facility patrons
• City recreational programs, classes, and activities
• Camp and program planning and implementation
• Supervision and management skills
• Record keeping, report preparation, filing methods, and records
• General office policies and procedures; computers and general office equipment

• Organizing work, assigning work, and setting priorities to meet deadlines
• Engaging with staff, providing performance feedback, and general management
• Coordinating, organizing and directing camps, programs, and staff involvement
• Researching, compiling, and summarizing a variety of informational and statistical data
• Establishing good relationships with patrons and fellow staff

• Operating a computer with proficiency; typing and software