Hotel Shuttle Driver

Summary

Safely transports registered guests and other approved passengers to locations within the designated area.

• Safely transport passengers to approved designated drop off & pick up points as approved by management
• Check hands free device for connectivity before starting shift in vehicle
• Perform vehicle safety inspection using checklist prior to transporting passengers
• Monitor interior of van for cleanliness. Remove trash, and perform light cleaning.
• Maintain a safe vehicle. Alert management of any operational concerns
• Maintain necessary service records
• Completes mileage log book
• Monitors gas tank level, and replenishes as needed.
• Complies with all laws and regulations regarding operating, maintaining assigned company or leased vehicle
• Warmly greet passengers as they enter/depart the van
• Ensures that passengers complete passenger log prior to departure. Files log.
• Offer water to passengers during warm months
• Assist passengers with luggage as needed
• Analyze passengers pick-up/drop-off schedules to ensure efficiency in shuttle runs
• Support other departments as needed during downtime
• Additional duties may be added at any time at the discretion of management

• Maintains a professional image, including physical appearance, verbiage, and body language, at all times to include clean uniform and nametag
• Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact
• Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
• Fosters teamwork by offering assistance to others, as needed