Manager, Field Enablement and Operations

Position Overview

Manager, Field Enablement and Operations will report to the Director of Commercial Strategy and support operational efficiency for field sales and the Commercial Strategy and Operations team. The role collaborates with cross‑functional partners to optimize commercial operations and field processes, enhance performance, and support the execution of commercial and marketing initiatives. Responsibilities include supporting daily operational workflows, enabling field teams through tools, training, and resources, and ensuring consistent, efficient execution across the organization to deliver measurable results aligned to overall commercial objectives.

• Support effective adoption of the Customer Relationship Management (CRM) platform across the field team, including tool proficiency, enhancement rollouts, troubleshooting, and escalation management
• Manage inventory for the marketing materials ordering portal to align with field demand, new marketing collateral, and national and regional field meetings; oversight to ensure all materials are managed in accordance with promotional compliance
• Oversee the repository for field training direction memos and backgrounders to reinforce training initiatives and marketing updates
• Support the execution and implementation of sales and marketing initiatives to drive consistent field engagement

• Maintain commercial operations tools to support planning, project management, and tracking
• Support training efforts to operationalize new hire onboarding, as well as regional and national meetings
• Support internal processes and external vendor management related to the Medical, Legal, and Regulatory (MLR) review process
• Maintain a focus on meeting management and operational hygiene to optimize effectiveness within Commercial Strategy and cross‑functional teams
• Monitor tool and program data and tailor operational support to maximize adoption and utilization
• Support and manage budget and strategic planning cycles, including budget tracking, SOW processing, and vendor onboarding

• Demonstrated experience supporting field sales teams, including CRM adoption, tool enablement, training support, and operational execution
• Strong understanding of commercial workflows, including Medical/Legal/Regulatory (MLR) review processes and compliant marketing execution
• Experience managing vendors, budgets, and Statements of Work (SOWs), including vendor onboarding
• Proven ability to manage multiple initiatives simultaneously, with strong attention to detail and operational rigor
• Data-driven mindset with experience monitoring tool usage, program performance, and adoption metrics to inform optimization
• Exceptional organizational, communication, and stakeholder management skills, with the ability to collaborate effectively across cross‑functional teams
• High level of proficiency with CRM platforms, commercial operations tools, and Microsoft Office (Excel, PowerPoint, Outlook)
• Self-motivated, adaptable, and comfortable operating in a fast-paced, evolving commercial environment
• Ability to travel 20%

• Bachelor’s degree in Business, Marketing, Life Sciences, or a related field; advanced degree preferred
• 3+ years of experience in commercial operations, field enablement, marketing operations, or sales support within the pharmaceutical, biotech, or life sciences industry
• Experience in program management, operations, or a similar role

$90,000 - $150,000 USD

• Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Programs
• Pet Insurance
• Retirement Savings 401k with company match and annual discretionary stock options
• Generous Paid Time Off, Sick Time, & Paid Holidays
• Career Development and Training

Tonix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, genetics, or any other characteristic protected by law. In addition to federal law requirements, Tonix complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.

Tonix expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law.

Interested candidates may apply through the Tonix careers site. This job posting will remain open until filled. No external agency resumes will be accepted unless directly contacted by Tonix Talent Acquisition.