Career Advisor - Choices​/SNAP

Career Team is a leading workforce development organization on a mission to transform lives. Career Team is looking to hire a Choices/SNAP Career Advisor who will provide professional career counseling, intensive case management, and follow‑up services for eligible participants in the Choices and SNAP programs. Work is performed under the supervision of the Choices/SNAP/NCP Program Manager.

• Provide Choices/SNAP case management services to eligible participants.
• Complete intake and eligibility determination for the workforce program.
• Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods.
• Enter data into Work In Texas and/or TIERS and any required participant information system.
• Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals.
• Counsel clients on available job opportunities, training programs, and other services.
• Refer individuals to appropriate services, training programs, or job opportunities and follow‑up on those activities.
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients.
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files contain originals and/or copies of eligibility documents.
• Maintain accurate individual case files for each registered customer, ensuring compliance requirements are met.
• Provide referral and tracking of eligible customers into contracted programs on‑site at One‑Stop centers or community locations per established contracts.
• Meet and/or exceed program benchmarks.
• Participate in all staff‑related events as required, including training, staff meetings, and individual supervision.
• Complete all required reporting.
• Approach each day and task with a “ZAG” mindset.
• Perform other duties and projects as needed.

• Bachelor’s degree in a related field and 1–2 years of work experience, or a satisfactory equivalent of education and experience.
• Strong communication skills and knowledge of community resources.
• Strong analytical and problem‑solving skills, with the ability to make well‑thought‑out decisions.
• Ability to work with and relate to participants and demonstrate cultural sensitivity.
• Computer literacy with minimum MS Office (Word, Excel, Outlook) skills and a willingness to learn specialized databases and software systems.
• Ability to work in a variety of settings with a culturally diverse customer base.
• Role model to customers, motivating them toward achieving goals.
• Ability to meet and/or exceed set goals and objectives.
• Excellent interpersonal, time‑management, customer service, organizational, and written/oral communication skills.
• Valid driver’s license.

• Bilingual or multilingual proficiency.
• Strong multitasking abilities and proactive approach to tasks.
• Training in trauma‑informed care, evidence‑based practice, or whole‑family services.

• Employment Type: Full‑Time, Non‑Exempt Employee
• Salary: $45,000 – $55,000, based on experience
• Job Site: Onsite
• Travel: 15% travel within the region

Employment is contingent upon successful completion of a background check (including criminal, prior employment, and education verification). Failure to successfully complete the background check may affect the application status or continued employment.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected class status.