Facilities Executive

Facilities Executive / Senior Facilities Executive

The Facilities Executive / Senior Facilities Executive (FE/SFE) serves as a HQ-based Facilities Management resource to support the smooth day-to-day operations of St Luke’s Eldercare residences. This role reports to Senior Manager, Facilities (Residences), and works closely with the Deputy Heads of Residence, and Operations Executives to coordinate facilities services, manage vendors, and ensure that residences remain safe, compliant, and operationally ready to support care delivery.

While facilities upgrading and rejuvenation works may arise, the primary focus of this role is operational FM support, vendor coordination, and issue resolution across multiple eldercare residences.

• Provide HQ-level facilities management support to eldercare residences for day-to-day FM matters.
• Support Deputy Heads of Residence and Operations Executives in addressing facilities-related operational issues promptly and effectively.
• Act as a central point of coordination for facilities matters escalated from residences.

• Coordinate and manage cleaning, security, pest control, maintenance, and other FM service vendors across residences.
• Monitor vendor performance against service level agreements (SLAs) and operational requirements.
• Assist in the resolution of service lapses, non-compliance, or operational disruptions.
• Support procurement processes related to facilities services, including quotation sourcing and invoice verification.

• Coordinate planned and reactive maintenance works with vendors and residences to minimise disruption to care operations.
• Support basic asset management activities, including tracking of equipment, fixtures, and facilities-related assets.
• Assist in identifying recurring facilities issues and recommend operational improvements.

• Support the Senior Manager, Facilities (Residences) in maintaining compliance with regulatory requirements, safety standards, and organisational policies related to facilities management.
• Coordinate inspections, certifications, and rectification works related to building safety, fire safety, and essential services.
• Assist the senior manager in documentation and reporting required for audits and internal reviews.

• Support small-scale facilities improvement, rejuvenation, or rectification works where required.
• Coordinate with internal stakeholders and vendors on scheduling, site access, and basic supervision of works.
• Ensure works are aligned with operational needs of eldercare residents and staff.

• Diploma or Degree in Facilities Management, Building, Estate Management, Property Management, or related discipline.
• 2–5 years of relevant experience in facilities operations, building management, or FM service coordination, can be either hard or soft services experienced.
• Experience working with multiple service vendors (cleaning, security, maintenance, etc.) is essential.
• Exposure to healthcare, eldercare, or community care environments is an advantage.