Programme Administrator; Education Industry

Responsibilities

• Coordinate and provide administrative and logistical support for the delivery of funded programmes
• Ensure accurate and timely processing of learner registrations, invoicing, and programme documentation.
• Monitor, analyse and follow up on funding disbursements and claims payout through reports generated from systems.
• Engage with learners through calls or emails to conduct post-programme surveys and gather feedback for improvement.
• Engage with Trainers in the support of delivery operations.
• Support the administration of career advisory initiatives, including coordination with coaches, employers, and learners.
• Maintain records and generate required reports to ensure compliance with internal standards and funding requirements.
• Provide administrative support for the career app, including coaching schedules, content uploads, and report generation.
• Assist with ad-hoc projects, events, or initiatives to enhance learner experience and operational efficiency.

• Tuesday to Friday: 1.00pm to 10pm (includes 1 hr break at around 6pm)
• Saturday: 8.30am to 5.30pm (includes 1 hr lunch break)
• Rest days:
  Monday and Sunday

1 year contract

Clementi

Up to $4,500

• Minimum Diploma holder, preferably some knowledge on the running of funded programmes.
• Strong organisational and time-management skills.
• Effective interpersonal and communication abilities.
• Resourcefulness in problem-solving and conflict resolution.
• Attention to detail and ability to handle multiple priorities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams).
• IT and numerical literacy with a focus on accuracy and data handling.
• Proactive, cheerful, and service-oriented.
• Team player with a positive and collaborative attitude.
• Committed to learning, growth, and continuous improvement.
• Demonstrates integrity, humility, and professionalism.
• Courageous in embracing challenges and change.
• Dedicated to excellence and delivering quality outcomes.