Loan Officer; Finance​/Credit

Working

Schedule:

5.5-Day Work Week

Monthly Salary: SGD 2,200 – 3,000 + Commission

Singdasing Gold Trading Pte. Ltd. is a customer-focused financial services company providing secured loan solutions. We are expanding our Finance / Credit team and are looking for a Loan Officer who is service-oriented and detail-driven.

• Assess and process loan applications, including eligibility checks, income verification, and basic credit evaluation
• Explain loan products, repayment structures, and procedures clearly to customers
• Respond to customer enquiries via phone, messaging platforms, and email
• Recommend suitable loan or repayment solutions based on customer needs
• Ensure proper documentation, accurate data entry, and timely submission
• Follow up on outstanding documents, loan status, and repayment matters
• Maintain accurate customer records and communication logs
• Promote loan products, including renewals and cross-selling opportunities
• Ensure compliance with internal policies, regulatory requirements, and data protection standards
• Handle customer concerns professionally and elevate complex cases when required
• Perform other administrative or operational duties as assigned

• Minimum 1–2 years of relevant experience in loans, credit assessment, financial services, or customer service
• Ability to analyse basic financial information and assess customer risk profiles
• Good communication and interpersonal skills
• Customer-focused and able to manage challenging situations professionally
• Proficient in Microsoft Office; experience with CRM or loan systems is an advantage
• Ability to communicate in English for work-related communication
• Ability to communicate in Mandarin is preferred, as the role involves handling enquiries from Mandarin-speaking customers

• Monday to Friday:
  • Shift A: 9:30 AM – 6:00 PM
  • Shift B: 11:00 AM – 7:30 PM
• Saturday:
  • Shift A: 9:30 AM – 1:00 PM
  • Shift B: 11:00 AM – 3:30 PM
• Sunday: Rest Day

• Basic Salary: SGD 2,200 – 3,000 (commensurate with experience)
• Commission Scheme: Available after confirmation
• Estimated Monthly Gross: SGD 2,800 – 3,800+
• Variable Bonus: Performance-based
• Annual Leave: 7 days (up to 10 days based on tenure)
• Supportive team environment with structured guidance
• EA License No: 23C1703
• EA Personnel No: R1762582
• EA Personnel Name:
  Wong Choo Sian, Jabez