Sales & Marketing Executive - E-Commerce & B2B

Whats App:  (Kyler)
Email:

The Sales & Marketing Executive will support and grow the company's e-commerce and B2B sales channels. This role combines sales, digital marketing, customer engagement, and content creation. The ideal candidate is hands-on, organised, and comfortable managing both online sales platforms and business client relationships. You will drive sales through the company website and Shopee store, maintain the company's social media presence, create engaging content and video reels, and provide excellent customer service across channels.

• E-Commerce Sales & Management
  :
  Manage and maintain e-commerce platforms (website, Shopee store); upload and update product listings, pricing, promotions, banners, and inventory information; monitor sales performance and implement strategies to improve online conversion and customer engagement; coordinate online campaigns, flash deals, and promotional activities; ensure product information and visuals are accurate and up to date.
• B2B Sales & Business Development
  :
  Identify and develop new B2B sales opportunities; build and maintain relationships with corporate clients, retailers and F&B businesses; prepare quotations, follow up on leads, support order processing, fulfilment and timely payment; maintain strong customer relationships and provide after-sales support; monitor stock availability and advise customers on alternatives.
• Social Media & Content Creation
  :
  Manage and maintain the company's social media platforms (Instagram, Facebook, Tik Tok, etc.); create engaging marketing content including photos, captions, promotional posts, and short-form video reels; plan and execute content calendars and marketing campaigns; assist in product launches, seasonal campaigns, and brand awareness activities; monitor social media performance, conversion and audience engagement.
• Customer Service & Communication
  :
  Respond promptly to customer enquiries across social media, Shopee, Whats App, email, and website channels; handle customer feedback, complaints, and order-related issues professionally; provide product recommendations and support customers with purchasing enquiries.
• Administrative & Marketing Support
  :
  Assist with sales reporting and campaign performance tracking; support general marketing and operational activities when required; coordinate with internal teams on stock availability, promotions, and fulfilment matters.

• Diploma or Degree in Marketing, Business, Communications, or related field
• Minimum 1-2 years of experience in e-commerce, sales, marketing, or related roles
• Familiar with Shopee Seller Centre, e-commerce platforms (Wordpress/Shopify), and social media management
• Basic photography and video editing skills for content creation and reels

Salary: $3500 - $4500
Working Days:
Monday to Friday 9:00am to 6pm
Working

Location:

Pandan Loop, Clementi